Today I am honoured to be joined by my business mentor, podcast guru and my good friend Mr. Lou Mongello from WDW Radio.  We talk about growing organically and showing up authentically for your community. How to welcome and foster people to feel safe, welcomed and engaged in your community.  I'm your host Tacey Atkinson and this is the first episode of the Customers First podcast, a show that brings together people from different areas of business to discuss things like customer service, brand perception and the customer journey. Timestamp: 7:20: "caring at scale" Timestamp: 10:30: Lou does the Customers First Speed Round. Reach out to Lou at www.loumongello.com,  Instagram @loumongello Facebook at the Clubhouse WDW Radio Clubhouse You can connect with Tacey at: @taceyatkinson on Instagram Customer First Facebook Page Tacey on LinkedIn