Join Tacey and special guest, Customers First alum, PR  Expert Amy Kehs as they discuss The Art of Authentic Messaging and Relationship Building through Experiences. Amy is the owner of Kehs Communications and has had that business for 24 years. Amy got started at the Smithsonian and now helps many museums increase traffic by using authentic brand messaging and communication habits to create a lovable brand that leads to lifelong repeat visitors with Love My Museum. We discuss how everything she teaches her museum clients is transferrable to ANY business. Timestamps: 01:32: Amy's Story 09:21: Authentic Connections 21:11: Staying on Brand 24:09: 5 Tips to Optimize a Guest Visit 32:42: Spill the Tea   Amy's Blog Post: 5 Tips to Optimize a Guest Visit Amy's email list: https://bit.ly/AKfav100   Amy's Contact Information: Website: https://www.amykehs.com LinkedIn: https://www.linkedin.com/in/amy-kehs-communications/   Tacey's Contact Information: https://linktr.ee/taceyatkinson Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go Create the Magic!