In this episode, Tacey is joined by the Founder of Dignity Leadership Consulting & Author of "You're Doing It Wrong, Stop Managing & Start Leading," Rich Levene.  Rich discusses his journey from being a high producer to learning what true leadership is through his master's program. He emphasizes the importance of trust, hope, humility, and empathy in leadership and how building a culture of leadership within a business involves everyone, not just those in formal leadership roles. Tune in to hear more about Rich's rich insights and experiences in leadership and personal growth! Timestamps: 3:17: The Importance of Doing It Right 5:56: Leader vs. Manager Distinction 6:36: Leading People, Managing Things 9:48: Collaboration vs. Cooperation 10:05: Fostering a Collaborative Culture 17:26: Addressing Authoritarian Leadership 19:07: Creating a Culture of Leadership   Rich's Contact Information: Website: www.richardlevene.com Instagram: @dignityleadership LinkedIn: @richlevene Link to Book: You're Doing It Wrong   Tacey's Contact Information:  Website and Social Media Links: www.taceyatkinson.com  @taceyatkinson Thank you for tuning in, and Tacey looks forward to having more valuable conversations together in the future. Remember: Customer Centric Cultures Create Magical Customer Experiences. Now Go Spread the Magic!