Working with clients can be a tricky process. Especially when you’re trying to sell them on something. You need your client engaged and communicating, to move forward with ideas and projects. Yet sometimes, it feels like you’re constantly chasing them for the simplest of answers.
In an ideal world, everyone would get everything they needed in a single interaction. That’s not how it works. No matter what the scenario, there’s constant backwards and forwards between stakeholder. We need to follow up with clients for lots of reasons: to close a sale, to ask a question, to get a decision, to share information or reminders.
In this episode of The KAM Club podcast, we explore the best ways to follow up with your clients, without being annoying.
Links mentioned:

45 Best Questions To Ask Your Client to Get to Know Them
Microsoft Outlook Flag/Follow Up feature
Gmail Nudges feature
Gmail Snooze feature
Video: 7 Reasons Why You Get Ghosted by Clients (and What to Do About It)
The KAM Club Episode 6: How to Write Emails Your Clients Will Actually Read
FollowUpThen

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Show resources:

The KAM Club Newsletter. Sign up to never miss an episode. Visit http://tkcpodcast.com/
Episode show notes. Read the details notes and get links everything mentioned in the show. Visit http://tkcpodcast.com/012
The KAM Club. Learn more about the world's greatest community of key account managers from around the globe.


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