30 min listen
You're Only As Good As Your Ability To Solve Problems For Your Customers And Their Communities
You're Only As Good As Your Ability To Solve Problems For Your Customers And Their Communities
ratings:
Length:
31 minutes
Released:
Sep 6, 2022
Format:
Podcast episode
Description
The goal of customer experience is always to make customers’ lives easier and better. And a huge part of achieving that goal is solving problems for your customers and their communities. But taking a stance and getting involved in the community to solve problems is challenging for some brands. Kofi Amoo-Gottfried, DoorDash’s first-ever CMO, says the key is to find what is authentic to your brand. You can’t speak out on everything happening in the world, but you can get involved with issues that impact your customers and business.
Released:
Sep 6, 2022
Format:
Podcast episode
Titles in the series (100)
Shaking Up Customer Engagement In Hospitality: Most of us can't even conceptualize life before digital. In the “old days” people looking for a hotel would drive down the road. If the hotel was all booked up, they would drive on down the road to the next hotel. Enter Hilton, a 96 year old brand... by The Modern Customer Podcast