38 min listen
The Future of Physical Retail: Definitely Different, Far From Dead
The Future of Physical Retail: Definitely Different, Far From Dead
ratings:
Length:
38 minutes
Released:
Aug 17, 2021
Format:
Podcast episode
Description
With brick & mortar continuing to grow--and retailers continuing to open thousands of stores--by now hopefully most have accepted that the "retail apocalypse" narrative is nonsense. But it's clear that what separates the remarkable from the also-rans is evolving quickly and that the role of physical stores are becoming much more hybrid in nature and intrinsically linked to digital efforts. In this episode we go deep on what's driving the change, the on-going collapse of the middle, the longer-term effects of the pandemic and what this all means for everyone in the retail eco-system. But first we open up the episode with our quick takes on recent retail news that caught out attention, including Amazon's upping the ante on last mile delivery, earnings from Wayfair and Canada Goose, and another set of, um, interesting moves from HBC as they create silos for their store and web businesses and launch a co-working partnership between their Saks department store division and WeWork. NOTE: We'll be releasing episodes every two weeks through September 7, when we'll move back to a weekly format. Next up, Camp CEO Ben Kaufman.Also be sure to check out our new YouTube channel.Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his website. The expanded and revised edition of his bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a Forbes senior contributor and on Twitter and LinkedIn. You can also check out his speaker "sizzle" reel here.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast, The Voice of Retail, plus Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois. You can learn more about Michael here or on LinkedIn.
Released:
Aug 17, 2021
Format:
Podcast episode
Titles in the series (100)
Challengers of the Status Quo with Coresight Research's CEO & Founder Deborah Weinswig: EPISODE SUMMARY Why do so many companies defend the status quo even when it becomes increasingly obvious that their business model is losing customer relevance and remarkability? Why do others think they can cost cut and store close their way to prosperity? In this episode we look at the roots causes of how and why retailers sink into irrelevance and risk a mass extinction event. Then we flip these questions on their head to explore ways to defy conventional wisdom and create a culture of experimentation. Along the way we touch on why "the opposite is risky" and why quitting is often underrated (hint: it has to do with understanding opportunity cost). Nordstrom's Local strategy gets a shout-out, as does Apple's new Express concept. We also dub JC Penney the "world's second longest liquidation sale." Our special guest is Deborah Weinswig, one of retail's leading analysts and thought leaders, and the by Remarkable Retail