38 min listen
A look behind the Magic Door with Ben Kaufman, CEO CAMP
A look behind the Magic Door with Ben Kaufman, CEO CAMP
ratings:
Length:
36 minutes
Released:
Aug 31, 2021
Format:
Podcast episode
Description
This episode we welcome Ben Kaufman, CEO and founder of Camp, the fast growing "family experience" company, which now features multiple locations in the New York area and Dallas, with more on the way (including the Los Angeles and Boston areas). We explore Camp's unique approach to the toy category--and retail more broadly--which includes a mix of play, product and programming. In addition to learning what's behind "the Magic Door", we chat about what "experiential" retail should mean and how to measure success in the blended digital and physical world.But first we open up the episode with our quick takes on recent retail news that caught out attention, including Amazon's rumored new "department store" format and what to conclude (if anything) from recent retail earnings releases. We also unpack Warby Parker's S-1 filing and--as a prelude to our interview--dig into recent toy industry news, including Toys R Us at Macy's and Disney's expansion with Target.Here is the prescient Forbes article Steve references in the episode.NOTE: We'll be back to weekly episodes after Labor Day.Also be sure to check out our new YouTube channel. Steve Dennis is an advisor, keynote speaker and author on strategic growth and business innovation. You can learn more about Steve on his website. The expanded and revised edition of his bestselling book Remarkable Retail: How To Win & Keep Customers in the Age of Disruption is now available at Amazon or just about anywhere else books are sold. Steve regularly shares his insights in his role as a Forbes senior contributor and on Twitter and LinkedIn. You can also check out his speaker "sizzle" reel here.Michael LeBlanc is the Founder & President of M.E. LeBlanc & Company Inc and a Senior Advisor to Retail Council of Canada as part of his advisory and consulting practice. He brings 25+ years of brand/retail/marketing & eCommerce leadership experience, and has been on the front lines of retail industry change for his entire career. Michael is the producer and host of a network of leading podcasts including Canada’s top retail industry podcast, The Voice of Retail, plus Global E-Commerce Tech Talks and The Food Professor with Dr. Sylvain Charlebois. You can learn more about Michael here or on LinkedIn.
Released:
Aug 31, 2021
Format:
Podcast episode
Titles in the series (100)
Challengers of the Status Quo with Coresight Research's CEO & Founder Deborah Weinswig: EPISODE SUMMARY Why do so many companies defend the status quo even when it becomes increasingly obvious that their business model is losing customer relevance and remarkability? Why do others think they can cost cut and store close their way to prosperity? In this episode we look at the roots causes of how and why retailers sink into irrelevance and risk a mass extinction event. Then we flip these questions on their head to explore ways to defy conventional wisdom and create a culture of experimentation. Along the way we touch on why "the opposite is risky" and why quitting is often underrated (hint: it has to do with understanding opportunity cost). Nordstrom's Local strategy gets a shout-out, as does Apple's new Express concept. We also dub JC Penney the "world's second longest liquidation sale." Our special guest is Deborah Weinswig, one of retail's leading analysts and thought leaders, and the by Remarkable Retail