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Driving Remarkable Customer Engagement with Christiane Pendarvis, co-CEO of Pattern Beauty and Andrea Moore, Chief Digital Officer of NEST New York

Driving Remarkable Customer Engagement with Christiane Pendarvis, co-CEO of Pattern Beauty and Andrea Moore, Chief Digital Officer of NEST New York

FromRemarkable Retail


Driving Remarkable Customer Engagement with Christiane Pendarvis, co-CEO of Pattern Beauty and Andrea Moore, Chief Digital Officer of NEST New York

FromRemarkable Retail

ratings:
Length:
49 minutes
Released:
Feb 13, 2024
Format:
Podcast episode

Description

Joining us for a deep dive on creating remarkable brand stories and driving powerful customer engagement are two industry veterans who will also be gracing the stage at next month's Shoptalk event in Las Vegas. Christiane Pendarvis, co-CEO of Pattern Beauty, Tracee Ellis Ross's hair care brand, and Andrea Moore, Chief Digital Officer of NEST New York, the fast growing fragrance brand deliver s a master class on the changing consumer landscape, evolving customer journeys, and what brands must do to stand out and win the future. They also preview their Shoptalk sessions.But as usual we start with our analysis of the week's most important retail news, including offering new Macy's CEO Tony Spring some unsolicited advice before wondering whether Andy Jassey and team may (finally) be on to something with their Amazon Fresh reboot. We also explore Target's rumored late entry to the membership game and what to make of Tapestry and Capri's final earnings report before they are formally hitched. We also try discern what what be in store for malls (and JC Penney) based upon reading between the lines of the Simon Property earnings call.Steve's new book--Leaders Leap: Transforming Your Company at the Speed of Disruption--will be released April 23rd (note new release date). And for a limited time pre-order it at Amazon, Barnes & Noble, Bookshop,org, or any other retailer worldwide, and get some very special FREE bonuses.Buy 1 Copy and receive:- An exclusive PDF book excerpt- An invitation to a private pre-launch virtual event.Buy 5 Copies and receive:- All the above, plus access to a small group virtual Q&A session.Buy 25 copies or more and receive:- All the above, plus a private one-on-one 20 minute Zoom consulting or executive leadership coaching session with me.Simply email your receipt to leadersleap@sageberryconsullting.com and we will handle the rest!Shoptalk Offer:10% off General Attendee10% off Retailer & BrandCode - remarkableattendee Code - remarkableretailandbrandLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZWF0dGVuZGVlLink - https://stus24-registration.personatech.com/code?cId=cmVtYXJrYWJsZXJldGFpbGFuZGJyYW5k About ChristianeChristiane Pendarvis is a growth-oriented chief executive with over 25 years of experience leading direct-to-consumer and omni-channel consumer businesses. Her career focus has been in general management and retail merchandising, running $250M to $1B operating businesses with Fortune 500 brands such as Old Navy and Victoria’s Secret. Known for her ability to translate insights into business strategies, she has extensive strategic planning, assortment development, digital commerce and retail operations experience; and has driven large scale technology infrastructure projects.                                                         Ms. Pendarvis approaches all her roles with compassion, humility and empathy, driving profitable growth and shareholder value by unlocking the power of people and diverse teams. She sits on the board of directors for Hims & Hers (NYSE: HIMS, Member - Audit) and Hootsuite (Chair – Nom/Gov, Member – Audit) and was previously on the board of Savage X Fenty.  Ms. Pendarvis has been recognized in WWD’s 2023 Most Inspirational Women Leaders, WWD’s 2022 50 Women in Power and as a Top Woman in Retail by Women in Retail Leadership Circle in 2021.  Ms. Pendarvis is currently Co-CEO of PATTERN Beauty By Tracee Ellis Ross where she is responsible for all aspects of the business in partnership with Ms. Ellis Ross, the Founder.  Prior to Pattern, she was Co-President at Savage X Fenty where under her leadership the company grew 6X from 2019 to 2022 and successfully closed two financing rounds totaling $240M in 2021. She led an expansion into new product categories including Mens, Loungewear and Womens Activewear as well as the brand’s channel expansion into physical retail in 2022.  Ms. Pendarvis has held executive roles with top tier retailers and DTC companies includ
Released:
Feb 13, 2024
Format:
Podcast episode

Titles in the series (100)

If you think the last few years of the COVID era was a wild ride, buckle up buttercup, things are only going to get tougher as retailers face escalating competition and increasing macroeconomic headwinds. In an era where even very good is no longer good enough, to rise above the rest our only choice is to choose to be remarkable. And making this remarkable mind shift requires that we aim higher, act more boldly and move much faster. As a C-level executive at two Fortune 500 companies, keynote speaker and strategic advisor to dozens of retail, consumer and technology brands, I help organizations accelerate their growth. I'm also the author of the recent best-selling book "Remarkable Retail: How to Win & Keep Customers in the Age of Disruption." Join me and my co-host Michael LeBlanc, Producer & Host of The Voice of Retail podcast, The Food Professor podcast and the Conversation with CommerceNext podcast as we explore the evolution of modern retail. Along with special guests, including top retailers and industry thought leaders, we'll explore the latest events within the retail industry and beyond for a lively and interactive journey to Remarkable Retail. Presented by MarketDial. © 2020-2022 M.E. LeBlanc & Company Inc. All Rights Reserved.