What makes a successful coffee bar? This whole show is dedicated to exploring the depths of the question and yet there are a few fundamental elements that, if practiced, will greatly help your coffee bar succeed. Were are not going to be talking about the common things you might associate with success such as location, Cost of Goods, and great customer service. Those things and many like them are definitely important but even if you have the major pieces in place, there are aspects of your shop that are quite nuanced and are responsible for hold those big pieces in place. Today we will be exploring the top 5 rules for a successful coffee shop, why they are important, and what it looks like to implement them to make your cafe sustainable for you and everyone associated with it. We cover: Doing the right thing facing reality Celebrating staff and community People-first systems Pursuing humility, empathy Iterating your business Passion and realism Feedback and communication Accepting different means to and end Values in various contexts Recommended episodes related to this:  173 : 5 Areas of Focus for Retailers 276 : Six Ideas for Increasing your Revenue 269 : What to Focus on after you Launch 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 057 : SOP’s FTW! Success through Standard Operating Procedures 108 : Founder Friday w/ Dorian Bolden of Beyu Caffe in Durham, NC 043 : Founder Friday w/ Kathy Turiano: Joe Bean Coffee Roasters   Visit our sponsors! www.prima-coffee.com/keys www.pacficfoodservice.com www.coffeefest.com