Field Failing is a graduate of Cornell University where he earned both his B.A. and his MBA. After working in finance and failing to become a professional cyclist it was time to return to his passion for cooking. He filled the fridge in his New York apartment with brines and marinades and set out to make the perfect chicken. By 2012 he was confident enough in what he had to open Fields Good Chicken. 8 years later Fields Good Chicken has scaled to 6 locations through New York, NY. Show notes… Calls to ACTION!!! Subscribe to the Restaurant Unstoppable YouTube Channel Join the private Unstoppable Facebook Group Join the email list! (Scroll Down to get the Vendor List!) Favorite success quote or mantra: "Talent without grit is just potential. Talent with grit is unstoppable." In today's episode with Field Failing we will discuss: What is grit? How can we benefit from it when facing adversity We can let COVID control us or see the silver linings and make the best of it The importance of running a small company as if it is a large corporate structure Where following your heart early in your career gets you An excitement for ingredients Sustainable packaging for to-go orders "Giving a fuck" in a kitchen starts with the leader Actions speak louder than words in the kitchen Field worked in finance so we discuss it for a solid chunk of the episode Food cost What influences the numbers in a restaurant on the daily? Constantly push your brand and rebrand if necessary; don't wait! The importance of talking through your problems out loud even to someone who doesn't have the answers The need to scale healthy food Field is trying to make grilled and roasted chicken healthy and delicious Joining a restaurant group to get the funds to open Joining Aurify Brands Food quality is number one according to Field Don't say that you care; SHOW that you care You should always be working on your brand, don't settle, things change Motivated and happy people are just as important as food quality How is Fields Good Chicken adapting to COVID-19 Fields Good Chicken was one of the first NYC restaurants to start feeding healthcare workers for free Today's sponsor: Restaurant365 is a cloud-based, all-in-one, restaurant-specific accounting and back-office platform that seamlessly integrates with POS systems, payroll providers, food and beverage vendors. It generates accurate real-time reporting and analysis in user-friendly dashboards, facilitating immediate, data-driven decision making. Restaurant365 eliminates manual, error-prone processes and is designed to help restaurant businesses grow with functionality that helps optimize labor costs, reduce food costs and increase revenue. P&G ProfessionalTM offers innovative total foodservice solutions featuring trusted brands such as Dawn® Professional, Cascade® Professional, Spic and Span® and Comet®. We are unique in that our total solutions are founded in customer and patron understanding, superior products that help save time and cut overall costs, and a five-star service group that is compensated based on customer satisfaction, not commissions. Visit www.pgpro.com for the latest information about P&G Professional's solutions and services.   Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Attention to detail. Being mission-driven and putting people first What is your biggest weakness? "Obsessing over details to the point where I latch onto the negative before seeing the positive." What's one question you ask or thing you look for during an interview? I look for ambition and drive. Ask where they see themselves in 5 years What's a current challenge? How are you dealing with it? Operational execution being perfect every time Share one code of conduct or behavior you teach your team. Be kind What is one uncommon standard of service you teach your staff? Friendly greeting, make the guest feel comfortable, friendly farewell What's