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163: Oliver Camacho |Get Behind Your Staff and They'll Get Behind You

163: Oliver Camacho |Get Behind Your Staff and They'll Get Behind You

FromRestaurant Unstoppable with Eric Cacciatore


163: Oliver Camacho |Get Behind Your Staff and They'll Get Behind You

FromRestaurant Unstoppable with Eric Cacciatore

ratings:
Length:
58 minutes
Released:
Aug 4, 2015
Format:
Podcast episode

Description

Today Oliver Camacho teaches us: why its important to keep things light and fun; the power of using body language on the floor; the significance of developing rapport and trust through servant leadership; how important it is to support and educate your staff; and why you should not bull-shit your guest. 
Oliver, a formally-trained opera singer and informally-trained podcast host, joined the Topolobampo team in 1999 as a server. In 2014 he took over Topolobampo’s dining room as manager. During his time at Topolobampo they’ve been nominated by the James Beard Foundation three times for Outstanding Service, and once for Outstanding Restaurant. The Michelin Guide has given them 1 star three years consecutively. Wine spectator has given them the Award of Excellence 21 times! Most recently, Oliver accepted an offer to become AGM and director of service of Armour and Swift, the much-talked-about upcoming project by Boka Group and B Hospitality.
Released:
Aug 4, 2015
Format:
Podcast episode

Titles in the series (100)

What do the most successful entrepreneurs know, that you don't? Today's most successful Restaurateurs and Restaurant Professionals sharing tips and insights 2-days weekly to help make your restaurant dreams unstoppable! Listen as our guest explain what it takes to be successful in the restaurant industry. We'll discuss topic on how to lead, manage and market a successful restaurant. Join us at RestaurantUnstoppable.com to find show notes which recap all books, services, resources and tools covered in each episode. An incredible resource for any aspiring Restaurateur. Now, Join our community and make your restaurant dreams UNSTOPPABLE!