In our latest podcast, host and Master Sommelier Christopher Tanghe interviews Taylor Parsons of Whole Cluster Hospitality and MS Gareth Ferreira of Core by Clare Smyth. They discuss what constitutes good service, how service has changed over recent decades, and the logistics of running restaurants and wine programs that place a high value on service.  Taylor Parsons has worked as a sommelier and beverage director for a range of celebrated Los Angeles establishments, including République, Campanile Restaurant, Spago Beverly Hills, and the Mozza Restaurant Group. He is a co-founder and partner of Whole Cluster Hospitality, a restaurant investment and development firm with two restaurants, Dunsmoor and Bar Chelou. Gareth Ferreira is the beverage director at London's three-Michelin-starred Core by Clare Smyth, where he has worked since the restaurant's opening in 2017. Previously, he was part of the opening team at 67 Pall Mall and worked at hotels around the world. He holds a diploma in tourism and became the first-ever South African Master Sommelier in 2021. If you enjoy this episode, please leave us a review to support the show. Cheers!