There is neutral. Only forward or backward. Your coffee shop is not a static thing that will simply take care of itself. The people, space, product, and culture all need to be given care and attention to prevent breaking down over time. The best way to do this is to always be fine-tuning the cafe. Today on Shift Break we will be talking about why fine-tuning, optimization, and efficiencies matter in the shop and how you can approach the process in a way that is effective and fulfills your business's larger mission and goals. Listen to these related Shift Break episodes next: Fix the Small Stuff! : Management, Morale, Coffee Bar Culture The Impact of Absence SHIFT BREAK: Making Minimum Viable Changes 307 : 10 Simple ways to Level Up your Coffee Shop    Would you like to work with me 1:1 to help you thrive in coffee? Click below for a discovery call and lets have a conversation!  https://calendly.com/chrisdeferio/30min Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/ The best and most revered espresso machines on the planet: www.lamarzoccousa.com