Even though mistakes and failure in coffee are a normal part of the learning process they can be hard to deal with, embarrassing, and often can derail our progress. Today we talk about some best practices I have discovered from personal experience for navigating both the small and the serious failures we all have or will encounter as we continue our work in coffee. You will learn how to move through challenges, avoid surprises, recover from major failures in job performance, the importance of humility, and how to truly change a problem behavior for good, and much more. If you address these issue in the proper way they can be the most important thing that ever happens to you and your career.  This episode is personally challenging as it reflects events from my history in coffee all the way up to events happening today in my work. I do hope this is useful for you for the mistakes and failures you're having to overcome. Enjoy! www.keystotheshop.com chris@keystotheshop.com