36 min listen
468: How to Be a Shift Lead
468: How to Be a Shift Lead
ratings:
Length:
39 minutes
Released:
Apr 9, 2024
Format:
Podcast episode
Description
The Shift Lead position is one of those roles that is very misunderstood. Often a title given to baristas for whom the boss wants to retain or established as a position to police a shift that has problems thsat run deeper than mere adheranse to standards, a shidft lead can feel confused, forgoten about and conflicted due to a lack intentionality in establishing this role in the cafe. Today we are going to talk to owners and baristas alike. For owners, about how to determine is a lead role is needed, how to establish it well if it in fact is necessary, and what you need to follow through on ton resource and lead the lead well. For baristas, if you find yourself in this role, what are ways you can work well for the benefit of your barista peers, how can you make sure you get what you need from management, and what can this role do to help your career. There are a lot of thoughts here about this misunderstood and often misapplied role and I hope some of this really lands for you and helps you thrive. Links to related episodes: 420: Design Meaningful Roles in the Cafe 373 : The Owner’s Role: 5 Behaviors for Effectiveness Professionalize, Specialize, Expand—How to Build Your Reputation and Career, No Matter What Your Role 392 : Cafe Management and the Importance of Team w/ Justin Duenne of Quills Coffee 383 : How to Train a Manager Leaner Teams, Better Results SHIFT BREAK : Candid Advice for Baristas, Managers, and Owners Build it for the Business, not the Person Want to run an amazing coffee shop? Hire Keys to the Shop Consulting to work with you 1:1 to transform your coffee shop operations, quality, and people. Custom consulting for your unique business. Schedule a free discovery call now! https://calendly.com/chrisdeferio/30min Thank you to our amazing sponsors! Get the best brewer and tool for batch espresso, iced lattes, and 8 minute cold brew! www.groundcontrol.coffee The world loves plant based beverages and baristas love the Barista Series! www.pacificfoodservice.com
Released:
Apr 9, 2024
Format:
Podcast episode
Titles in the series (100)
021 : How to Leverage Your Performance Review : 7 Tips for how a barista can make to most out of the review process: Reviews can be a great experience. They can also be frustrating and challenging. They key is in how you go into the review and how you respond to the feedback given. Today we will cover 7 tips that will help you leverage the review to your... by Keys To The Shop : Equipping Coffee Shop Leaders