When we set goals it is usually because we have come to realize a need for change. In the cafe this can result in making a large scale transformational effort that can often fall flat, We want to evolve and grow our cafe or even ourselves but the learned behaviors that got us here stand in our way. On today's Shift Break we will talk about how evolution and change that is sustainable has to be based on small and consistent steps in the direction of your goal and how doing this in the New Year can make it your best year ever! Related episodes: Pull Out The Fridge Slow is Fast? Turning Radius What Sanding Taught Me About the Cafe Refinement Process 426: Fostering a Culture of Continuous Improvement 406 : Five Ways to Immediately Improve Your Coffee Quality In my consulting work through KTTS Consulting, management and leadership structures are one of the main conversations we have. Working to create clarity, understanding, and systems for success in leadership has a compound effect on the rest of the business. Would you like to work with me 1:1 to help your cafe thrive in quality, operations, and people?  Click below for a discovery call and lets have a conversation!  https://calendly.com/chrisdeferio/30min Thank you to out sponsors! Custom branded apps for your coffee shop: www.espressly.co   The best and most revered espresso machines on the planet: www.lamarzoccousa.com