36 min listen
SHIFT BREAK : Setting and meeting Standards in the Coffee Shop
SHIFT BREAK : Setting and meeting Standards in the Coffee Shop
ratings:
Length:
13 minutes
Released:
Jan 5, 2024
Format:
Podcast episode
Description
Having high standards is part of what it means to be in specialty coffee. While it is true that we need to have reasonable tolerances built into our expectations, we also need to be specific in our communication, resourcing, and expectations so people know what it is they are aiming for in the cafe. On today's Shift Break we talk about we we should be approaching setting and meeting standards in the shop and how your example and follow through is integral to your teams success. Related episodes: Pre-Closing Madness SHIFT BREAK : It's OK to Have Reasonable Tolerances Defining Excellence and Success You Need to Prioritize In-House Training! 248 : The 5 Elements of Resourcing your Team In my consulting work through KTTS Consulting, management and leadership structures are one of the main conversations we have. Working to create clarity, understanding, and systems for success in leadership has a compound effect on the rest of the business. Would you like to work with me 1:1 to help your cafe thrive in quality, operations, and people? Click below for a discovery call and lets have a conversation! https://calendly.com/chrisdeferio/30min Thank you to out sponsors! Custom branded apps for your coffee shop: www.espressly.co The best and most revered espresso machines on the planet: www.lamarzoccousa.com
Released:
Jan 5, 2024
Format:
Podcast episode
Titles in the series (100)
021 : How to Leverage Your Performance Review : 7 Tips for how a barista can make to most out of the review process: Reviews can be a great experience. They can also be frustrating and challenging. They key is in how you go into the review and how you respond to the feedback given. Today we will cover 7 tips that will help you leverage the review to your... by Keys To The Shop : Equipping Coffee Shop Leaders