63 min listen
The Customer Service Pro is not Always Right
The Customer Service Pro is not Always Right
ratings:
Length:
9 minutes
Released:
Oct 23, 2019
Format:
Podcast episode
Description
Sometimes we can overestimate how bad the customer is and in the process make ourselves out to be so very righteous. It is a reality in every bar I have seen that we are blind to the double standard for what we accept from the customer vs what we allow for ourselves. Today we talk about this pesky little habit and how we should move forward and away from our tendency to think we are always right. Related Episodes: 10 Reasons to Love the Customer Simple, Powerful Hospitality Self Care 101 Visit Our Sponsors! Painless ordering and inventory with ODEKO! odeko.com/keystotheshop Clean that equipment with the best! www.urnex.com
Released:
Oct 23, 2019
Format:
Podcast episode
Titles in the series (100)
006 : Founder Friday! Taylor & Shem Doupe of Soleil Cafe talk coffee, entrepreneurship, management, and core values: This is the first in a monthly interview series highlighting founders of great cafes on the last Friday of each month. This month we are featuring new owners Taylor and Shem Doupe who own Soleil Cafe (So-lay cafe) in Syracuse, NY! They started their... by Keys To The Shop : Equipping Coffee Shop Leaders