Leadership Skills: 8-in-1 Bundle to Master Team Leadership, People Management, Public Speaking, Communication, Conflicts, Team Building, Charisma & Facilitation
By Caden Burke
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About this ebook
LEADERSHIP SKILLS - 8 MANUSCRIPTS IN 1 BOOK, INCLUDING:
1)
HOW TO LEAD A TEAM:
7 Easy Steps to Master Leadership Skills, Leading Teams, Supervisory Management & Business Leadership.
2)
HOW TO MANAGE PEOPLE:
7 Easy Steps to Master Management Skills, Managing Difficult Employees, De
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Leadership Skills - Caden Burke
Leadership Skills
8-in-1 Bundle to Master Team Leadership, People Management, Public Speaking, Communication, Conflicts, Team Building, Charisma & Facilitation
Caden Burke
Copyright
© Copyright by Caden Burke. All rights reserved.
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Table of Contents
Leadership Skills
Copyright
Table of Contents
Book 1: How to Lead a Team
Table of Contents
Book 2: How to Manage People
Table of Contents
Book 3: How to Speak in Public
Table of Contents
Book 4: How to Communicate Effectively
Table of Contents
Book 5: How to Manage Conflicts
Table of Contents
Book 6: How to Build Teams
Table of Contents
Book 7: How to Be Charismatic
Table of Contents
How to Facilitate Groups
Book 8: Table of Contents
Book 1: How to Lead a Team
7 Easy Steps to Master Leadership Skills, Leading Teams, Supervisory Management & Business Leadership
Caden Burke
Table of Contents
Leadership Skills
Copyright
Table of Contents
Book 1: How to Lead a Team
Table of Contents
Introduction
Chapter 1 - Step 1: Develop a Management Strategy
1 – Your Current Position
2 – How did we get here?
3 – Clarity on Vision and Corporate values
4 – Evaluate strategic options.
5 – Set Objectives with Yourself
6 - Communication
Chapter 2 - Step 2: Track Your Goals and Progress
Tracking without Micromanaging
Quantifying Processes
Chapter 3 - Step 3: Empowering Your Employees
Building a Relationship
Empathy
Constructive Feedback
Guidance
Knowledge Downloading
Empower without Overwhelming
Chapter 4 - Step 4: Creating a Culture for your Team
Creating Connections
Know the Value
Cultural Structure
Culture Starts at The Top
Chapter 5 - Step 5: Encouraging Continuing Education
Professional Development
Mentorship
Onboarding with Culture
Value their time
Welcome Feedback
Bring the Value to the Employee
Career Advancement
Right Information in the Right Place
Their Opinion Matters
Rewards
Flexibility
Accountability and Expectations
Chapter 6 - Step 6: Leading as the Example
Prioritizing
Integrity
Remember It Is A TEAM!
Chapter 7 - Step 7: Being the Leader, Not the Boss
Influencer vs. Commander
Inspirer vs. Explain
Mentor vs. Discipline
Part of vs. Above
Conclusion
Book 2: How to Manage People
Table of Contents
Introduction
Chapter 1 - Step 1: Set Expectations
Clarity
Reasoning
Creating an Environment for Success
Measuring Your Expectations
Being Available and Listening
Chapter 2 - Step 2: Motivate Your People
Let Them Know What Is Happening
Understand Employee Pain Points
Gamification
Training and Development of Employees
The Working Environment Matters
Mix and Match
Chapter 3 - Step 3: Continue to Develop Yourself and People
Recognizing Potential
Developing Your Employees
Chapter 4 - Step 4: Be Honest with Your People
The Cost of Dishonesty
The Rewards of Honesty
How You Can Demonstrate Integrity and Honesty
Chapter 5 - Step 5: Encourage Feedback from Your People
Ways to Encourage Feedback
Chapter 6 - Step 6: Provide Constructive Feedback
Benefits of Providing Constructive Feedback
Pitfalls of Failing at Constructive Feedback
The foundation for Constructive Feedback
The Process for Providing Constructive Feedback
Crafting the Constructive Feedback Content
Timing Reviews
Chapter 7 - Step 7: Celebrate Successes and Learn from Failures
Success Sharing
The process for Sharing Success Stories
How to Celebrate Achievements
Growing from Failure
Fail Forward
Conclusion
Book 3: How to Speak in Public
Table of Contents
Introduction
Chapter 1 - Step 1: Planning for a Speech
Gathering Information
Putting the Plan Together
Chapter 2 - Step 2: Practicing for Your Speech
Rehearsing Techniques
Preparing the Materials
Understanding Body Language
Chapter 3 - Step 3: Engage the Audience
Presentation Structure
Guiding Points for Your Audience
Before You Present
Maximizing Delivery
Chapter 4 - Step 4: Reading Body Language
Audience Mood
Note Taking
Head Movement
Facial Expressions
Movement or Posture
Chapter 5 - Step 5: Building Your Confidence
Shift the Focus
Remove Distracting Thoughts
Content Design
Calm and In Control
Credibility
Chapter 6 - Step 6: Embracing Your Nerves
Observe, Acknowledge, Reframe
Return to Present
Warming Up and Opening
Nerve Management
Chapter 7 - Step 7: Challenging Your Excuses
#1 Excuse – Touch Crowd
#2 Excuse – What Agenda?
#3 Excuse – No One Cares if I stay to My Time
#4 Excuse – The Audience Does Not Matter
#5 Excuse – I’m Good I Can Wing This
Give Yourself Grace
Conclusion
Book 4: How to Communicate Effectively
Table of Contents
Introduction
Chapter 1 - Step 1: Engage in Listening
Focus on the Speaker
Listen with Your Right Ear
Redirecting or Interrupting
Give Feedback
No Judgement
Emotions in Words
Chapter 2 - Step 2: Look for Nonverbal Signals
Reading Nonverbal Communication
Your Delivery of Nonverbal Cues
Tricks to Understand Body Language
Chapter 3 - Step 3: Manage Your Stress
Releasing Your Stress for Effective Communication
The Secret to Defeating Stress
Chapter 4 - Step 4: Be Direct
The Right Way to Be Assertive
Being Direct Is Kind
Chapter 5 - Step 5: Be Confident
Overcoming a Lack of Confidence
What to Avoid When Communicating with Confidence
Professional Benefits
Chapter 6 - Step 6: Build Relationships
Why Relationships Are Important
Breaking the Ice
What Is a Good Relationship?
What It Takes to Build Good Work Relationships
Dealing with Difficult Relationships
Chapter 7 - Step 7: Use the PIP Approach
Conclusion
Book 5: How to Manage Conflicts
Table of Contents
Introduction
Chapter 1 - Step 1: Be Respectful to all Parties Involved
Resolving Conflicts Effectively and with Respect
Demonstrating Respect
Why Is Respect Important
Chapter 2 - Step 2: Change the Atmosphere
Neutralizing Emotions
Set Ground Rules
Right Time and Place
Chapter 3 - Step 3: Identify what the Conflict is
Identifying Conflict
Causes of Conflicts
Minimizing Conflict
Quick Tips
Chapter 4 - Step 4: Understanding different Perspectives
How Perspective Relates to Positive Outcomes
Perceptual Shifting
Chapter 5 - Step 5: Developing Solutions
Define the Problem
Analyze the Problem
What are the Possibilities
Compromise a Solution
Implementing
Evaluate
Chapter 6 - Step 6: Implementing action plans
What is an Action Plan?
Planning the Action Plan
Humans are Involved
Just Right
Tracking
Chapter 7 - Step 7: Following Up After the Conflict
Why Follow up?
The Follow Up Process
Leading the Follow-Up Meeting
BONUS: Conflict Flow Outline
Rules
Process
Conclusion
Book 6: How to Build Teams
Table of Contents
Introduction
Chapter 1 - Step 1: Building a Foundation for Your Team
Communication
Diversity
Goals
Leadership
Trust and Respect
Problem-Solving
Chapter 2 - Step 2: Establish Strong Leadership
Strategies for Success as a Leader
Chapter 3 - Step 3: Foster Team Collaboration
Personal Connections
Collaboration for Problem Solving
Connection Platforms
Trust
Chapter 4 - Step 4: Build Personal Connections
Emotional Intelligence
Connection Improves Engagement
Team Building Relationship Tips
How to Maintain the Connection
Self-Regulation
Connecting with Team members, You Do Not Click With
Maintaining Professional Relationships with Team Members
Chapter 5 - Step 5: Provide Effective Feedback
Focused Feedback
Chapter 6 - Step 6: Solidify the Team Bond
Team Building Exercises
Chapter 7 - Step 7: Following Up and Evaluating
After Project Follow Up
Conclusion
Book 7: How to Be Charismatic
Table of Contents
Introduction
Chapter 1 - Step 1: Work Your Body Language
Tips for Exuding Charisma
Chapter 2 - Step 2: Being Aware
The Impact You Have on Others
Embracing Weakness
Strength Without Arrogance
Acknowledge Limits
Chapter 3 - Step 3: Being Passionate
Why Is Passion Important to Charisma?
How to Find Your Passion?
Cultivating Your Passion
Chapter 4 - Step 4: Being Inquisitive
Drive for Knowledge
Taking Initiative
Welcome Innovation
Solve the Problem
Productivity
Reawaking Your Curiosity
Chapter 5 – Step 5: Being Positive
Negative Thoughts Hold You Back
Positive Thinking Projects You Forward
Chapter 6 - Step 6: Being Authentic
Be True
Arrows Out – Think-In
How You Treat People
Live in the Moment
Openness
Chapter 7 - Step 7: Looking and Sounding the Part
Looking Confident
Sounding Confident
Conclusion
How to Facilitate Groups
Book 8: Table of Contents
Introduction
Chapter 1 - Step 1: Allowing Flexibility to the Plan
Chapter 2 - Step 2: Know the Audience
Supportive Environment
Active Listening
Key Ideas
Learning Styles
Chapter 3 - Step 3: Controlling the Energy and Momentum
Facilitators Energy
Chapter 4 - Step 4: Staying Neutral
Dealing with Conflict
Old Patterns Suspended
Nurturing Development
Common Goals
Change Management
Building Organizational Leadership
Chapter 5 - Step 5: Dealing with Controversy
Identify the Purpose
Establishment of Ground Rules
Provide a Baseline of Understanding
Establishing a Framework
Be Inclusive to All
Active Facilitation
Chapter 6 - Step 6: Driving Interactions with the Audience
Tips to Command Attention
Positive Interactions for Your Facilitation
Chapter 7 - Step 7: Wrapping Things Up
Wrapping Up Strategies
Conclusion
Introduction
Hello, and welcome to "How to Lead a Team". Chances are you are a new leader or a leader looking to up your game. To grow your team and be more effective in your daily management. Today’s business environments are turbulent and have increasing complexity, which makes it essential that strong teams are developed and fostered for growth.
If you, as a manager, feel like you are spinning your wheels and getting nowhere, it is likely because you are not getting the buy-in from your team. You are not showing them what they need to see as far as their value to your team. Those leaders who are respected by their teams know that they cannot just simply walk into the room and expect the team to follow you. This type of mindset is that of a boss, not a leader. In some environments, you might be able to get away with the boss mentality.
However, when working with teams, you need to move beyond your ego and work to become an influencer. Those truly successful leaders understand that by using tools of influence, you build a better working relationship, and often your team sees the tasks as their ideas and their objectives rather than what have been handed down from upper management.
As a leader, you need to attract people to you. You need to be the one who not only understands where they are coming from but can empathize with their situations. As you develop and grow, you will start to find that your team is more confident that they believe in you as their leader, and they are willing to go the extra step. Your employees want to be leaders they do not want to be dictated to. It is through your actions and the way you carry yourself that you can move from the boss to the leader, or even more effective the coach. Your employees will often follow your lead. You set the tone and example for your team. So, what kind of example are you currently setting?
Within the following sections, you will learn from seven easy steps how to up your management game to gain the respect of your employees and boost your team to higher levels. However, it is important that most change begins with you. You need to be ready to be humbled and look beyond what you think you know. It is time to open yourself up to the possibility of change and be ready to grow in ways you may not have considered.
There is no time like the present to jump in and develop yourself for a lucrative future. Before you begin one thing to remember is no matter what position you currently hold or hope to hold, you offer value to your organization. You can lead your team to success, and your employees each provide their own individualized values. Capitalize on those strengths and learn from the weaknesses. Big things await when you are able to unlock your team's potential.
Chapter 1 - Step 1: Develop a Management Strategy
One thing that many management strategists have found is that strategy can be very simple, but nothing is easy. In any industry, there are different issues or uncertainty that can cause turbulence for managers. As our workplaces continue to evolve and change, it is essential for managers to develop a strategy or approach for their teams.
Once managers would use a very highly structured approach to develop strategy, this was known as strategic planning. Typically, it involved putting plans in place for the coming year and into the future. This type of planning is difficult in today’s ever-changing business environment. Moreover, managers are finding that it is essential to be flexible and dynamic when developing strategy. With a flexible yet focused approach, managers will position themselves better to respond to setbacks and opportunities as they come about. This is not to say that there is not a need for a clear understanding of the industry, marketplace, and what the strategic position is.
As you develop your strategy, think of these things as key guides.
Flexibility – I am able to adjust while staying within the corporate vision or mission guidelines
Responsive – I am actionable to conditions that happen within my team
Creative – I commit to inspiring my team to stand out and elevate organizational standards
Challenging – I use challenges to motivate and inspire my team
Realistic – I am honest and upfront with the goals and objectives our team must complete.
Focused – I set defined and clear expectations for my team, and follow up.
Engaged – I include everyone on my team and encourage them to be the solutions.
Think of these as your framework for developing your strategy. They are broad I statements. Yet, when you establish this framework for your team, you are setting broadly based processes. As you grow and develop your strategy, you will begin to see that there are many different ways to manage a team. In some instances, you will manage one person on your team differently than you might someone else. This is because not all people are the same. This is also why we come back to the basic framework mentioned before. If you are using this same framework with everyone on the team, there leaves little room for disjoint feelings between team members.
Your strategy development is a process, and it requires you to identify aspects of your personality and be honest with yourself. It also means that you have to look at each member of your team and be honest with yourself about how you treat them. As a manager who desires a high performing team, it is essential to prepare yourself with a strategy that will benefit not only your team but also your organization. In the next part, I like to think of as your Action checklist the way you are going to develop your strategy and think about how you currently manage and be open to a balanced approach. This really comes into where it is important to set your ego to the side and be honest with yourself.
1 – Your Current Position
Let’s start by looking at an assessment of your current management style. Look at your team’s performance and the results you are able to deliver. Ask yourself these questions
How did my team align with the company vision and mission?
How did my team perform as a group?
What is working for my team, and what is not working?
How does my team relate to our customers?
Are we performing at the top, middle, or bottom of the curve?
Does the team seek out solutions to problems or just present problems?
It is important as you ask yourself these questions; you provide yourself a balanced view. Look for evidence to support your claims and remember that only sharing the good side of your current position will not help you grow.
2 – How did we get here?
After you have completed part one, it is time to go back and consider the reasoning behind failures and success. What was the driving factor for these outcomes, and what are your internal weaknesses and strengths? Ask yourself these questions:
What did you do correct, and what did you do wrong to get to the previous outcomes?
What is your strength? What is your weakness?
What is your team’s strength? What is your team’s weakness?
How does timing affect your team?
What was a consequence of your team’s performance?
How did the planning factor in your results?
Were the plans good? Bad? Or Nonexistent?
Is our communication good? Or Bad?
The use of self-reflection and honesty as a manager of a team is very important. While at times, it may feel like everything is going wrong, there quite possibly good things are happening within your team. When managing your team, it is essential to be able to see the whole picture, not just the obvious.
3 – Clarity on Vision and Corporate values
The next step in mastering your team is to revisit your company or corporate vision and values. These are the basic corner steps for what your company expects from you and your team. Then compare those values with how you are managing your team. Are you aligned with the company’s values and mission? Is your perspective broad enough to embrace opportunities, or do you need to narrow your perspective to be more effective and focused? Ask yourself these questions:
How do my company vision and my team's vision compare?
What is the driving focus of my team?
What does my team value?
Does my team understand the mission and vision of the company?
What are the strengths of my individual team members?
What support system do I have as a manager?
What am I doing well as a leader? Where am I failing?
What is my team’s morale?
With this information, you are beginning to paint a picture of your team and the current conditions. You should now be able to see strengths and weaknesses. Through this process, be sure that you are taking an honest approach; if you as a manager are not honest with yourself, it will be very hard to grow.
4 – Evaluate strategic options.
Now that you have a clear understanding of where you currently are as a manager, it is time to look at ways to be more strategic with leading your team. As you begin to evaluate your options, consider these factors:
In what ways can performance be improved?
What changes to my communication style will improve performance?
Do I need to widen my focus or narrow focus?
How am I currently engaging my team?
Am I in touch with the morale of the team?
Is the team strategically positioned to alight with company vision and goals?
What are somethings I need to stop doing?
What are somethings the team needs to stop doing?
What people skills is the team lacking?
What environmental concerns does the team have?
Does the team have everything they need to accomplish their goals?
As you evaluate these items, it is a great idea to do a pros and cons list. This allows you to create a balanced view of your strategic options. It also allows you to put a plan in place to address situational issues.
5 – Set Objectives with Yourself
Once you have determined the things you need to enhance in your team, then you can begin to translate them into actionable objectives. These objectives should be firm, and you should understand that through these actions, you will determine your team’s performance and, ultimately, your own performance. Use your research from parts one through four to identify what you need to continue to do within your management style and what you need to change up. As you work through those concepts, remember that each person on your team is an individual, and what will work great for one may not be the correct approach for another. As a manager of a team, it is important to be flexible in your leadership style. Think specifically about these items and how they relate to your management style.
Encouragement of team productivity
Assignment of team tasks
Communication with your team
Handling conflict
Engaging with your team
Listening for feedback
These key points will help you to become more in tune with your team. Sometimes as a manager, it is important to be a better listener than it is to be a loud leader. This is not to say as a manager, you do not need to lead. You should very much be the leader of your team. It is, however, to say that being a high performing manager means also listening to your team. Having the ability to pick up on the subtle things that are happening, that may not be right on the surface. It means being engaged with your team and knowing what is going on. As well it also means showing your team that you are willing to get right in the mix with them and lead by example.
6 - Communication
The last and possibly one of the most important things for any manager is communication. As a manager of an existing team, it is important to communicate any changes that will be happening. Change is not always something that people are readily accepting of so it is essential to be clear in your communication, not just the change, but the reason for the change.
Any team leader will tell you that the key to get their buy into the change is to show them what is in it for them. What benefits will they get from this change; however, you need to be prepared to back those benefits up. You cannot tell them X, Y, and Z and then only give them X. It is important that you communicate the whole plan and get their buy-in for success. Typically, with established teams, this can be more difficult. However, when you present the strategy and open yourself up to accept their feedback, you begin to build a relationship that will foster growth.
Ultimately a leader’s strategy will set the tone for the project. It is what the team will feed off of and determine the success or failure. As a leader, it is essential to leverage your team for success. You can do this in so many ways, but it all begins with listening and developing a strategy for how you will grow together.
Chapter 2 - Step 2: Track Your Goals and Progress
The first thing to understand is that there is a difference between micromanaging your team and tracking progress and goals. Leaders should not focus on micromanaging their teams. They should be focused on the big picture or helping to move the progress along. As a manager, you do not want to simply be busy; you want to be productive.
It all begins with understanding how your employees are doing. You need to be able to anticipate issues and offer praise when necessary. It is often easy to assume everything is under control, and you are aware of what is going on. However, a huge percentage of managers simply spend too much time on reporting. This leads to you spending all your time just monitoring employees rather than completing tasks. To be a high performing leader, you need to be able to track your employees without using micromanagement techniques.
Tracking without Micromanaging
So how do you keep track of your team without micromanaging their work? A good system for managing your employees and monitoring their performance can make all the difference in your ability to accomplish those long-term goals. I call it the 3P approach – Plans, Progress, and Problems. With this method, you can help your team stay on track for long term goals and ensure that the week’s priorities are met. This method uses a continued performance manager so you, as the manager, always know what your team is doing, and you can provide feedback to them as they progress.
Begin by either assigning your employees four to five plans for the week or allowing them to assign their own plans. These plans should align with their long-term goal or a metric for which you plan to use on their evaluation. You can send your plan to them via email, in person, or by using an online process like in Microsoft Teams. As they complete the process, they simply follow back up with you on completion via the same method. Then you can provide feedback and reduce your time spent managing the actual task. The process should look like this
Plan: To accomplish some goal
Progress: End of the week report from the employee on progress
Problems: Issue employee ran into during the project.
Every week you should receive a report from your employee with these three things and how your employee reacted or what solution was found for the problem. By empowering your team to bring you the results or progress, you are then making them more vested in the outcomes. You are also keeping them on track for long term goals. By streamlining this process, you remove unnecessary bureaucracy and allow your team to focus on what they excel at and what is important for your business.
As a leader, it is important to understand that you cannot simply just focus on spending all your time managing and reporting. Leaders do more than managing; they grow high-performance teams. They see bigger pictures, and this allows them to focus on team goals and ways to improve the team.
So how do you get your team to the point where they can create these four to five tasks for the week? It starts with a detailed plan of the big picture goal. This plan uses the team to create the picture. It helps to allow your employees to get focused on the goal and encourages them to work together. This ensures that they are all on the same page and that everyone knows what the expectations are or the end desired result is.
Fact: Employees who write down goals are 50% more likely to achieve the goal?
Encourage your employee to write down the long-term goal, as well as communicate the weekly task's goal and how it relates to achieving the long-term goal. Since the goal is written down, there is no need to continue to worry about if you have forgotten the goal it is written, and the employee can then move to focus on achieving the goal. Surprisingly many employees never consider how their tasks affect the outcome of the goal. If the employee does not understand the role they play in the big picture, they become disconnected with the goal, therefore making it more possible for them to be disengaged and unsuccessful. Research shows that the average leader spends less than 30 minutes a day simply talking with employees. Yes, leaders are busy, and they have demanding expectations.
However, it is necessary to make time to discuss and help problem-solve with employees. AS you engage your employees, they see the value they have in the company. This will help you to build a relationship and foster the growth you need from each employee to achieve your goals and curb your attrition. In most instances, the employee may actually understand how to do the job better than the manager or leader. This is where it is important for the manager to take a supportive role and not be controlling.
Very few people want someone else to be in control of their actions and micromanage their work. When a leader takes a supportive role, they remove the stigma of them versus us. This often encourages the employee to achieve goals on their own to build their confidence and abilities. As a supportive leader or manager, your confidence in your employees is something you want to strive for.
Quantifying Processes
Using a quantifying process to track your goals is a great way to keep yourself and employees fresh on your goals. Tracking time is a great way to find out how productive they are on tasks and processes. An example of this would be employee x told you they finished the workflow, but employee y told you they finished the 6-part workflow in 3 hours. The second response gives you something to quantify their work with time. As well, it is also necessary to remember that different employees prefer different ways of managing their goals. Those that are extroverts may require you to discuss their progress, and those that are introverts may prefer to send you an email with the progress. Knowing your employee and how they want to communicate is an important part of tracking the progress for leading your team.
The last thing to remember when thinking about performance and goals. Is to remain calm. There will be things that go wrong, and there will be fires to put out. However, losing your cool will not help your cause. At the same time, I am not saying that you need to coddle your employees; part of your role is accountability. The approach to the problem will make all the difference if you approach the problem to assess what went wrong, rather than who is at fault you are much more likely to get back on track and resolve the issue.
As a manager, your response sets the tone for the team and future issues. If your team knows that you will go off the rails when they have an issue, they may not share it with you, and that can cause an even greater problem. AS well, it can create an uncomfortable environment, and lead to higher turnover rates. So, the biggest thing is as employees come into issues, and they will approach it with an open mind and a solution-driven outlook. Placing blame and pointing fingers will not fix what has already occurred.
Chapter 3 - Step 3: Empowering Your Employees
Giving away control can be terrifying for some leaders. However, the goal of empowerment is not necessarily that the employee is out there on their own fixing problems without any support. It is to provide your employees with the necessary skills to solve problems without creating new ones. When employees are armed with information to solve problems on their own, you, as the manager or leader, spend less time solving simple problems. This frees you up to do more challenging things in your position and makes your job more enjoyable.
Think of it like this, say your