Rating: 5 out of 5 stars
5/5
Audiobook28 minutes
Winning Over Customers Bundle, 2 in 1 Bundle: Pillars of Customer Success and The Thank You Economy
Written by Ralph Headley and Steven Porter
Narrated by Marcus Mulenga
Rating: 0 out of 5 stars
()
About this audiobook
Winning Over Customers Bundle, 2 in 1 Bundle: Pillars of Customer Success and The Thank You Economy
Customers are the lifeblood of your business, no one can deny that. But do you focus all your attention on attracting new customers all the time? Or do you remember to pay special attention to your regular and loyal customers. This is actually an issue that many business owners have today. They focus all their energy on continually trying to attract new customers. So what is wrong with that? Well technically nothing, but you are missing out on a valuable resource sitting right under your nose. That is the customers you have now. When your customers are happy, they will stay loyal to you and can even do half of your selling for you. They can provide feedback and testimonials that can convince other potential customers into getting your product or service.
This bundle will discuss the importance of customer service and tips on how to provide effective customer service. You will learn how to turn your customers into loyal customers that will keep coming back for more and can help advertise your product or service through word of mouth. It will also teach you the merits of good customer service to help with customer retention and how customer testimonials can massively make a difference and help your business grow.
This 2 in 1 bundle includes the following audiobooks:
1. Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer Loyalty
2. The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For You
Remember, customers who advocate for you will actually stay longer and pay you more. If you want to learn more, download your copy of Winning Over Customers 2 in 1 Bundle today!
Customers are the lifeblood of your business, no one can deny that. But do you focus all your attention on attracting new customers all the time? Or do you remember to pay special attention to your regular and loyal customers. This is actually an issue that many business owners have today. They focus all their energy on continually trying to attract new customers. So what is wrong with that? Well technically nothing, but you are missing out on a valuable resource sitting right under your nose. That is the customers you have now. When your customers are happy, they will stay loyal to you and can even do half of your selling for you. They can provide feedback and testimonials that can convince other potential customers into getting your product or service.
This bundle will discuss the importance of customer service and tips on how to provide effective customer service. You will learn how to turn your customers into loyal customers that will keep coming back for more and can help advertise your product or service through word of mouth. It will also teach you the merits of good customer service to help with customer retention and how customer testimonials can massively make a difference and help your business grow.
This 2 in 1 bundle includes the following audiobooks:
1. Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer Loyalty
2. The Thank You Economy: The Ultimate Guide on Customer Retention. Discover How to Provide Excellent Customer Service and Let Your Customers Do Your Selling For You
Remember, customers who advocate for you will actually stay longer and pay you more. If you want to learn more, download your copy of Winning Over Customers 2 in 1 Bundle today!
Related to Winning Over Customers Bundle, 2 in 1 Bundle
Related audiobooks
Pillars of Customer Success: The Ultimate Guide on Customer Service. Learn Tips on How to Connect With Your Customers and How to Focus on Their Needs to Promote Customer Loyalty Happy Customers Bundle: 3 in 1 Bundle, Customer Success, Never Lose a Customer Again, and Customer Loyalty Rating: 5 out of 5 stars5/5Why Customer Service is NOT Enough: Strategies to Create Customer Loyalty Rating: 4 out of 5 stars4/5Customer Success Bundle: 2 in 1 Bundle Rating: 0 out of 5 stars0 ratingsI'll Be Back: How To Get Customers To Come Back Again & Again Rating: 5 out of 5 stars5/5Booked It!: Selling, Closing, and Standing Out in the Special Events Industry Rating: 3 out of 5 stars3/5Can Your Customer Service Do This?: Create an Anticipatory Customer Experience that Builds Loyalty Forever Rating: 0 out of 5 stars0 ratingsCustomer Relationship Imprinting: The 6 Elements That Ensure Exceptional Service Without Exception Rating: 0 out of 5 stars0 ratingsCustomer Service: The Ultimate Guide to Learning the Art of Customer Experience Excellence Rating: 4 out of 5 stars4/5Win the Customer: 70 Simple Rules for Sensational Service Rating: 4 out of 5 stars4/5New Sales Simplified Rating: 5 out of 5 stars5/5Customer Support: The Ultimate Guide to Turn Your Customer Service Into Your Marketing Secret Weapon Rating: 5 out of 5 stars5/5The Knack of Selling: Ten Steps to Selling the Australian Way Rating: 0 out of 5 stars0 ratingsThe Hidden Power of Your Customers: 4 Keys to Growing Your Business Through Existing Customers Rating: 3 out of 5 stars3/5Find Your Cash: How to find $100k extra cash in your business in the next 12 months Rating: 0 out of 5 stars0 ratingsThe Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers Rating: 5 out of 5 stars5/5Customer Centricity: Focus on the Right Customers for Strategic Advantage Rating: 4 out of 5 stars4/5Outside In: The Power of Putting Customers at the Center of Your Business Rating: 4 out of 5 stars4/5Selling Rating: 3 out of 5 stars3/5Slow Down, Sell Faster: Understand Your Customer's Buying Process and Maximize Your Sales Rating: 0 out of 5 stars0 ratingsCustomer Service Essentials Bundle, 2 in 1 Bundle: Effective Customer Service and Art of Customer Service Rating: 0 out of 5 stars0 ratingsWinning Follow-up Rating: 5 out of 5 stars5/5
Marketing For You
Building a StoryBrand: Clarify Your Message So Customers Will Listen Rating: 5 out of 5 stars5/5How Are You, Really?: Living Your Truth One Answer at a Time Rating: 5 out of 5 stars5/5$100M Offers: How to Make Offers So Good People Feel Stupid Saying No Rating: 5 out of 5 stars5/5Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice Rating: 5 out of 5 stars5/5Scientific Advertising: "Master of Effective Advertising" Rating: 5 out of 5 stars5/5Storytelling: A Guide on How to Tell a Story with Storytelling Techniques and Storytelling Secrets Rating: 4 out of 5 stars4/5Influence, New and Expanded: The Psychology of Persuasion Rating: 4 out of 5 stars4/5How to Write a Book This Weekend, Even If You Flunked English Like I Did Rating: 4 out of 5 stars4/5The Catalyst: How to Change Anyone's Mind Rating: 5 out of 5 stars5/5Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life Rating: 4 out of 5 stars4/5Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant Rating: 4 out of 5 stars4/5Summary: Traction: Get a Grip on Your Business: by Gino Wickman: Key Takeaways, Summary, and Analysis Rating: 5 out of 5 stars5/5Primal Branding: Create Zealots for Your Brand, Your Company, and Your Future Rating: 5 out of 5 stars5/5Jab, Jab, Jab, Right Hook: How to Tell Your Story in a Noisy Social World Rating: 5 out of 5 stars5/5Marketing Made Simple: A Step-by-Step StoryBrand Guide for Any Business Rating: 5 out of 5 stars5/5The Tipping Point by Malcolm Gladwell - Book Summary: How Little Things Can Make a Big Difference Rating: 4 out of 5 stars4/5Traction: How Any Startup Can Achieve Explosive Customer Growth Rating: 5 out of 5 stars5/5Obviously Awesome: How to Nail Product Positioning so Customers Get It, Buy It, Love It Rating: 5 out of 5 stars5/5Wanting: The Power of Mimetic Desire in Everyday Life Rating: 5 out of 5 stars5/5Purple Cow: Transform Your Business by Being Remarkable Rating: 5 out of 5 stars5/5How to Write Copy That Sells: The Step-By-Step System for More Sales, to More Customers, More Often Rating: 5 out of 5 stars5/5The One Week Marketing Plan: The Set It & Forget It Approach for Quickly Growing Your Business Rating: 4 out of 5 stars4/5Invisible Influence: The Hidden Forces that Shape Behavior Rating: 4 out of 5 stars4/5
Related podcast episodes
#72 Is it a Culture Problem or a Hiring Problem? 0% found this document usefulHow to Write a Resume and Cover Letter that Lands Interviews: A cover letter and resume conundrum, unpacked. 0% found this document usefulS04.EP10 - Mastering Brand Building in a Regulated World with Terri Goldstein 0% found this document usefulGoals, Objectives, Strategy and Tactics 0% found this document usefulHow to Deal With a Burned Out Boss 0% found this document usefulCRM as a Growth Strategy -- Lars Helgeson // GreenRope 0% found this document useful
Related articles
Building Good Client Relationships Farmer's WeeklyArticle
Building Good Client Relationships
May 14, 2021
There are many pillars that support good customer relations (and hence business success); amongst these are recognition, acknowledgement and praise. The fresh-produce sector provides many opportunities to practise these. Indeed, they are essential it
1 min readCustomer Experience: The Never-ending Story NZ MarketingArticle
Customer Experience: The Never-ending Story
Jun 21, 2018
We’re thinking about customer experience all wrong. We often think of customer experience as a series of touchpoints: a visit to a store or a call to a helpdesk and so on. But a new study by business consultants McKinsey found a remarkable anomaly. I
1 min readThe 5 Best Practices for Improving Partner Marketing ThinkSalesArticle
The 5 Best Practices for Improving Partner Marketing
Jun 17, 2018
3 min read4 Deploy Stronger Value Propositions Within A Sales Organisation Maturity Framework ThinkSalesArticle
4 Deploy Stronger Value Propositions Within A Sales Organisation Maturity Framework
Jun 30, 2021
ThinkSales' Sales Organisation Maturity Framework Mature Sales Organisations are built on a state of optimisation that is agile and iterative. This is the path they follow. • Your Sales Organisation has not defined a ‘value-led’ proposition. In clien
2 min readRevenue Growth Engineering ThinkSalesArticle
Revenue Growth Engineering
Mar 29, 2018
1 min readLevel 4 Value Creation™ ThinkSalesArticle
Level 4 Value Creation™
Aug 9, 2017
Are you experiencing a reduction of profit margins? Battling to differentiate your offering? Struggling to win new business? • Prospects who don’t understand your differentiation increasingly commoditise your offering • Not creating greater value exp
1 min readImproving Your Close Rate NZBusiness and ManagementArticle
Improving Your Close Rate
Mar 26, 2019
2 min readBuilding Credibility in Business Home Business MagazineArticle
Building Credibility in Business
Dec 31, 2019
3 min readSimple Steps to Effective Marketing EntrepreneurArticle
Simple Steps to Effective Marketing
Jan 1, 2013
3 min readDecision Inertia WomankindArticle
Decision Inertia
Oct 28, 2019
1 min readTop Tips For B2B Video Marketing MarketingArticle
Top Tips For B2B Video Marketing
Oct 14, 2018
For too long, video marketing has belonged to the realm of B2C. No more. Video has undoubtedly become the most compelling way marketers can humanise their storytelling and amp up their emotional engagement with their audiences. B2B marketers have tra
3 min readSelling Ain’t Telling Inc.Article
Selling Ain’t Telling
May 5, 2020
A former editor and founding CEO of the ad agency Droga5, Andrew Essex is currently the CEO of Plan A, a marketing services holding company, the author of The End of Advertising, and a recognized authority on branding and brand storytelling. In this
4 min readMaster Class Training ThinkSalesArticle
Master Class Training
Nov 2, 2016
Experiencing a reduction of profit margins? Battling to differentiate your offering? Struggling to win new business? • Prospects who don’t understand your differentiation increasingly commoditise your offering • Not creating greater value exposes you
2 min read30 Ingredients To Success Tatler MalaysiaArticle
30 Ingredients To Success
Jul 3, 2019
The managing director of Prima Group and independent director of Caring Pharmacy Group—honoured with a Global Leadership Award for Leadership Excellence in Pharmaceutical Supplies 2017 The country manager of AmorePacific Malaysia has expanded multip
7 min readWhat's Your Growth IQ? Rotman ManagementArticle
What's Your Growth IQ?
Jan 1, 2019
How would you define 'Growth IQ'? Growth IQ is a holistic approach to finding the path to growth for an organization, based on three inputs: the market context, the right combination of elements and the sequencing of your actions. Your context includ
6 min readThe Ethics Coach on Crisis Management EntrepreneurArticle
The Ethics Coach on Crisis Management
Nov 1, 2013
2 min readHow To Beat A Brain Freeze Money MagazineArticle
How To Beat A Brain Freeze
Feb 2, 2022
Aunt Marilyn had many great qualities, but as a teenager making decisions under pressure didn’t seem to be one of them. In the summer of ’79 on a central NSW wheat and sheep farm, a 15-year-old Marilyn was driving her younger brother, my uncle Andrew
2 min readAmerica’s Best Realtors 2020 NewsweekArticle
America’s Best Realtors 2020
Jun 26, 2020
1 min readSell Like a Human ThinkSalesArticle
Sell Like a Human
Mar 29, 2017
1 min readIncentivising Great CX: Myths Busted MarketingArticle
Incentivising Great CX: Myths Busted
Aug 12, 2018
Firms that want to compete on customer experience (CX) often fall prey to the dazzling allure of ‘shortcuts’. But relying on these simplistic approaches for improving CX makes customer experiences worse. A good example is the question of whether to t
2 min readLuxe Living| Luxury Brand Management India TodayArticle
Luxe Living| Luxury Brand Management
Oct 18, 2019
Those looking for a career in luxury brand management need good communication, presentation and interpersonal skills. With India now home to several international luxury fashion, lifestyle and technology labels, luxury brand management is an emerging
1 min readWant Press for Your Business? Do It for the Right Reasons. EntrepreneurArticle
Want Press for Your Business? Do It for the Right Reasons.
Mar 1, 2017
3 min readThink You’re Too Small For CRM? Think Again Inc.Article
Think You’re Too Small For CRM? Think Again
Jun 27, 2018
Customer relationship management solutions are essential for—and accessible to—growth-oriented small and midsize businesses.
2 min readNot All Customers Are Created Equal ThinkSalesArticle
Not All Customers Are Created Equal
Jun 30, 2021
3 min readGetting Over Your Fear of Cold Calling Customers ThinkSalesArticle
Getting Over Your Fear of Cold Calling Customers
Jun 26, 2019
4 min readImproving The Emotional Mix Of Buying Luxury The European Business ReviewArticle
Improving The Emotional Mix Of Buying Luxury
Sep 25, 2021
10 min readAfter Explosive Growth, the CEO of Orangetheory Explains How He's Moving So Fast EntrepreneurArticle
After Explosive Growth, the CEO of Orangetheory Explains How He's Moving So Fast
Jan 1, 2018
5 min readIt’s Not One-Size-Fits-All EntrepreneurArticle
It’s Not One-Size-Fits-All
May 10, 2022
2 min readHow Do You Build a Customer Base? Follow These Steps. EntrepreneurArticle
How Do You Build a Customer Base? Follow These Steps.
Dec 1, 2019
2 min readWhen Life Is Preparation EntrepreneurArticle
When Life Is Preparation
Sep 19, 2023
2 min read
Reviews for Winning Over Customers Bundle, 2 in 1 Bundle
Rating: 0 out of 5 stars
0 ratings
0 ratings0 reviews