Art of Customer Service: The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service Approaches That Could Help Retain Customers For Life

Written by Eddy Merrick

Narrated by Courage

Art of Customer Service: The Ultimate Guide on How to Maintain Customer Relations, Discover the Best Customer Service Approaches That Could Help Retain Customers For Life

There is more to customer service than just being polite to your customers. Customer service is an important element for any business operations because it retains your customers and allows your business to stand out from the rest of the competition. It is more expensive to attract new customers than to retain existing ones and research shows that if you are able to increase your customer retention to even just 5%, it would translate to between 25-95% increase in profits.

This audiobook will teach you all the important information about customer service. You will learn why providing great customer service is crucial for any organization. You will discover different strategies on how to provide exceptional customer service that would ensure your customer's satisfaction and loyalty.

This audiobook will discuss the following topics:

- Why is Good Customer Service Important?

- Understanding Your Customers-

- How to Calculate Customer Lifetime Value

- How to Keep Your Customers Happy?

- How to Get Your Customers to Say "Wow!"

- Proven Methods of Customer Retention

- The Are of Customer Follow-up

- Loyalty Marketing Program

- Promotional Items to Enhance Customer Relations

- Handling Customer Complaints

- How to Deal with Difficult Customers

- Seven Deadly Sins of Customer Service

It might initially cost you extra resources, money, and time to improve your business's customer service but the benefits of providing excellent customer service will far outweigh the cost.

If you want to discover more strategies on how to provide exceptional customer service, scroll up and click "add to cart" now.

• Language: English
• Publisher: Author's Republic
• Release date: Jan 15, 2021
• ISBN: 9781662169663

Reviews for Art of Customer Service

[Chellappa Kasi · Rating: 5 out of 5 stars]

Of all the book on advertising ,this is by far my top pick. It's an easy read and extremely insightful. I started my career as an advertising recruiter and this book helped inspire me to make my move into an agency. The chapters are very well laid out, interspersed with humorous anecdotes and personal examples.
I would recommend this book to anyone remotely connected to the advertising industry and even those who are not, as its advice transcends the advertising world. For the aspiring advertising professional it will provide a comprehensive introduction to the business side of advertising and I believe even the most seasoned advertising executive would find this a delight
I know I will continue to reference this book throughout the rest of my career. Don't forget to check out which includes both classics of advertising literature and the latest influential books!
This book reminds why you are in customer service. It gives you great tips on how to do more with your position. You probably know most tips already, but this reminds you why they are so important. The author even gives some great tips on how to get out of some sticky situations!

[Levi Wyatt · Rating: 2 out of 5 stars]

It's very helpful. I have learned so many useful tactics about customer service from this book. I am now able to serve customers with much more care, fulfilling their actual needs. They are very happy and satisfied with our service now. So am I and my business is thriving