Be a Star with Your Customers and Keep Them Forever: Moments of Magic®
Written by Shep Hyken
Narrated by Shep Hyken
4.5/5
()
About this audiobook
Shep Hyken
Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times, Wall Street Journal and USA Today bestselling business author of Moments of Magic, The Loyal Customer, The Cult of the Customer, and The Amazement Revolution. He is also the creator of The Customer Focus program, which helps clients develop a customer service culture and loyalty mindset.
More audiobooks from Shep Hyken
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone Rating: 5 out of 5 stars5/5I'll Be Back: How To Get Customers To Come Back Again & Again Rating: 5 out of 5 stars5/5Creating the Loyalty Mindset: Moments of Magic Rating: 1 out of 5 stars1/5
Related to Be a Star with Your Customers and Keep Them Forever
Related audiobooks
The Power of Who: You Already Know Everyone You Need To Know Rating: 4 out of 5 stars4/5Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization Rating: 4 out of 5 stars4/5Power Base Selling: Secrets of an Ivy League Street Fighter Rating: 4 out of 5 stars4/5Remarkable!: Maximizing Results through Value Creation Rating: 5 out of 5 stars5/5Life Is a Series of Presentations: 8 Ways to Punch Up Your People Skills at Work, at Home, Anytime, Anywhere Rating: 3 out of 5 stars3/5It's Not the How or the What but the Who: Succeed by Surrounding Yourself with the Best Rating: 0 out of 5 stars0 ratingsThe Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions Rating: 5 out of 5 stars5/5Reinventors: How Extraordinary Companies Pursue Radical Continuous Change Rating: 0 out of 5 stars0 ratingsThe Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World Rating: 4 out of 5 stars4/5Dare to Serve: How to Drive Superior Results by Serving Others Rating: 5 out of 5 stars5/5...And the Clients Went Wild!: How Savvy Professionals Win All the Business They Want Rating: 0 out of 5 stars0 ratingsMake It All About Them: Winning Sales Presentations Rating: 0 out of 5 stars0 ratingsMarketing Warfare: How to Use Military Principles Rating: 4 out of 5 stars4/5The Invisible Touch: The Four Keys to Modern Marketing Rating: 4 out of 5 stars4/5Sales Manager's Edge Rating: 5 out of 5 stars5/5Mighty Midsized Companies: How Leaders Overcome 7 Silent Growth Killers Rating: 5 out of 5 stars5/5Secrets of the Great Rainmakers: Proven Techniques from the Business Pros Rating: 4 out of 5 stars4/5Today We are Rich: Harnessing the Power of Total Confidence Rating: 3 out of 5 stars3/5The Innovative Sale: Unleash Your Creativity for Better Customer Solutions and Extraordinary Results Rating: 0 out of 5 stars0 ratingsTaking People With You: The Only Way to Make Big Things Happen Rating: 4 out of 5 stars4/5No Forms. No Spam. No Cold Calls: The Next Generation of Account-Based Sales and Marketing Rating: 5 out of 5 stars5/5Winning on Purpose: The Unbeatable Strategy of Loving Customers Rating: 4 out of 5 stars4/5The Outcome Generation: How a New Generation of Technology Vendors Thrives through True Customer Success Rating: 0 out of 5 stars0 ratingsWalk Off Winning: A Game Plan for Leading Your Team and Organization to Success Rating: 0 out of 5 stars0 ratingsBuying Customers: Revolutionary new rules for you to get more customers with far less money. Rating: 3 out of 5 stars3/5Winning From Failing Rating: 0 out of 5 stars0 ratings
Sales & Selling For You
$100M Offers: How to Make Offers So Good People Feel Stupid Saying No Rating: 5 out of 5 stars5/5Agent of Influence: How to Use Spy Skills to Persuade Anyone, Sell Anything, and Build a Successful Business Rating: 4 out of 5 stars4/5Profit First: Transform Your Business from a Cash-Eating Monster to a Money-Making Machine Rating: 5 out of 5 stars5/5The Secrets of Closing the Sale Rating: 5 out of 5 stars5/5The Secrets of Closing the Sale: BONUS: Selling With Emotional Logic Rating: 5 out of 5 stars5/5Primal Branding: Create Zealots for Your Brand, Your Company, and Your Future Rating: 5 out of 5 stars5/5The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone Rating: 5 out of 5 stars5/5The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible Rating: 5 out of 5 stars5/5The Magic of Thinking Big Rating: 5 out of 5 stars5/5The Way of the Wolf: Straight Line Selling: Master the Art of Persuasion, Influence, and Success Rating: 5 out of 5 stars5/5Dominate Your Market: How to Gain the Attention You Need to Succeed in Any Economy Rating: 5 out of 5 stars5/5How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients Rating: 4 out of 5 stars4/5Building a StoryBrand: Clarify Your Message So Customers Will Listen Rating: 5 out of 5 stars5/5Ziglar on Selling: The Ultimate Handbook for the Complete Sales Professional Rating: 4 out of 5 stars4/5People Buy You: The Real Secret to what Matters Most in Business Rating: 5 out of 5 stars5/5Pitch Anything: An Innovative Method for Presenting, Persuading, and Winning the Deal Rating: 4 out of 5 stars4/5Expert Secrets: The Underground Playbook for Creating a Mass Movement of People Who Will Pay for Your Advice Rating: 5 out of 5 stars5/5The Sales Bible: The Ultimate Sales Resource Rating: 5 out of 5 stars5/5The Introvert’s Edge to Networking: Work the Room. Leverage Social Media. Develop Powerful Connections Rating: 5 out of 5 stars5/5Objections: The Ultimate Guide for Mastering The Art and Science of Getting Past No Rating: 5 out of 5 stars5/5How I Raised Myself from Failure to Success in Selling Rating: 5 out of 5 stars5/5If You're Not First, You're Last: Sales Strategies to Dominate Your Market and Beat Your Competition Rating: 5 out of 5 stars5/5The Little Red Book of Selling: 12.5 Principles of Sales Greatness Rating: 5 out of 5 stars5/5Built to Sell: Creating a Business That Can Thrive Without You Rating: 5 out of 5 stars5/5Marketing Made Simple: A Step-by-Step StoryBrand Guide for Any Business Rating: 5 out of 5 stars5/5
Related categories
Reviews for Be a Star with Your Customers and Keep Them Forever
3 ratings0 reviews