Creating the Loyalty Mindset: Moments of Magic
Written by Shep Hyken
Narrated by Shep Hyken
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About this audiobook
Shep Hyken
Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times, Wall Street Journal and USA Today bestselling business author of Moments of Magic, The Loyal Customer, The Cult of the Customer, and The Amazement Revolution. He is also the creator of The Customer Focus program, which helps clients develop a customer service culture and loyalty mindset.
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Reviews for Creating the Loyalty Mindset
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- Rating: 1 out of 5 stars1/5I didn't like it because I didn't get to listen to it, this book will not play the file is corrupt or damaged. please fix.
- Rating: 1 out of 5 stars1/5the file is corrupt, no real audio to listen to