Rating: 4 out of 5 stars
4/5
Audiobook3 hours
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone
Written by Shep Hyken
Narrated by Timothy Andrés Pabon
Rating: 4.5 out of 5 stars
4.5/5
()
About this audiobook
Want to amaze your customers, impress the people you work with, and outshine your competition? Going from average to amazing isn't an out-of-reach goal. In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.
In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:
- Showing up ready to amazing
- Being proactive
- Craving feedback
- Taking responsibility
- Embracing authenticity
- Focusing on excellence
- Turning misery into magic
Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.
Author
Shep Hyken
Shep Hyken, CSP, CPAE is the Chief Amazement Officer at Shepard Presentations. As a speaker and author, Shep works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the New York Times, Wall Street Journal and USA Today bestselling business author of Moments of Magic, The Loyal Customer, The Cult of the Customer, and The Amazement Revolution. He is also the creator of The Customer Focus program, which helps clients develop a customer service culture and loyalty mindset.
More audiobooks from Shep Hyken
The Cult of the Customer: Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists Be a Star with Your Customers and Keep Them Forever: Moments of Magic® Rating: 5 out of 5 stars5/5Creating the Loyalty Mindset: Moments of Magic Rating: 1 out of 5 stars1/5I'll Be Back: How To Get Customers To Come Back Again & Again Rating: 5 out of 5 stars5/5
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Reviews for Be Amazing or Go Home
Rating: 4.5 out of 5 stars
4.5/5
14 ratings3 reviews
- Rating: 1 out of 5 stars1/5If I hear one more time the word amazing I will barf
- Rating: 5 out of 5 stars5/5A relevant and energizing reminder of having purpose in business and living that out each day by offering unparalleled Customer Service.
- Rating: 5 out of 5 stars5/5Amazing video for any one who deals with customers. Making this the Bible for my company.