Audiobook5 hours
The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions
Written by Noah Fleming
Narrated by Walter Dixon
Rating: 5 out of 5 stars
5/5
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About this audiobook
How do you grow a truly sustainable business in the hypercompetitive 21st century? By using the practical, psychology-based strategies in this book to dive into the mind of your customer and enhance your business's customer experience by creating “buying loops” that keep your customers coming back for more.
The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you.
You will learn a wide variety of simple but powerfully effective strategies, such as:
How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more.
How to use the “Butler Secret” to achieve results superior to any marketing campaign or promotion you'll ever dream up.
Why providing the best customer service isn't enough anymore, and what you must do instead if you want your business to keep growing in the 21st century.
The “Bentley Strategy” that will immediately and dramatically increase customer loyalty to your business.
And many more proven tactics and strategies.
The Customer Loyalty Loop includes proven, science-backed secrets for building legions of loyal customers who will become evangelists for your business, buy from you repeatedly, and actually enjoy doing business with you.
You will learn a wide variety of simple but powerfully effective strategies, such as:
How to stop using gimmicks and trick promotions to encourage repeat business, and what to do instead that will keep your customers coming back for more.
How to use the “Butler Secret” to achieve results superior to any marketing campaign or promotion you'll ever dream up.
Why providing the best customer service isn't enough anymore, and what you must do instead if you want your business to keep growing in the 21st century.
The “Bentley Strategy” that will immediately and dramatically increase customer loyalty to your business.
And many more proven tactics and strategies.
Author
Noah Fleming
NOAH FLEMING is a strategic marketing expert and CEO of Fleming Consulting Co. He has provided coaching and consulting services for thousands of business owners, executives, and individuals, and is an expert blogger for FastCompany and guest blogger for The Globe and Mail's "Report on Business."
More audiobooks from Noah Fleming
Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers Rating: 5 out of 5 stars5/5Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving Rating: 3 out of 5 stars3/5
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