Join Tacey and her Special Guest, Founder of Catalytics, Frank Mendoza. Today's topic is “How AI and Data Analytics can Improve Your Company Culture” Frank discusses all the ways AI can enhance the customer experience both internally and for your customers. AI isn’t anywhere near the stage to replace humans nor does Frank think it should. But he does offer ways for you to use to stay relevant and deliver a better experience. Timestamp: 02:43: Differences between AI &Machine Learning Timestamp: 09:26: Is your business ready for AI? Timestamp: Challenges businesses face implementing AI   Frank’s Contact Information: LinkedIn: https://www.linkedin.com/in/fxmendoza Instagram: https://www.instagram.com/fx.mendoza   Tacey's Contact Information: https://linktr.ee/taceyatkinson Thank you for tuning in, and I look forward to having more valuable conversations together in the future. Remember: Customer-Centric Cultures Create Magical Customer Experiences. Now Go Spread the Magic!