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    Morgan Stanley CMO Alice Milligan Shares How the Brand Balances Legacy and Innovation

    Morgan Stanley CMO Alice Milligan Shares How the Brand Balances Legacy and Innovation

    FromThe Modern Customer Podcast

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    Morgan Stanley CMO Alice Milligan Shares How the Brand Balances Legacy and Innovation

    FromThe Modern Customer Podcast

    ratings:
    Length:
    35 minutes
    Released:
    Apr 4, 2023
    Format:
    Podcast episode

    Description

    Morgan Stanley CMO Alice Milligan is tasked with balancing legacy and innovation for a company founded nearly 90 years ago that has become one of the biggest names in finance. It’s a common dilemma for companies: how do you balance holding on to the brand legacy while embracing the future? This episode is sponsored by Thinkific. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.   
    Released:
    Apr 4, 2023
    Format:
    Podcast episode

    Titles in the series (100)

    Go behind the scenes with customer experience leader Blake Morgan to explore the secrets of the world’s most customer-centric companies. Blake is one of the world’s top keynote speakers, authority on customer experience and the bestselling author of “The Customer Of The Future” The Modern Customer reaches thousands of people each week conveying a message of how we make people feel - in business and in life - matters. Her weekly show explores how businesses can make customers’ lives easier and better, featuring experts that provide simple, tangible advice you can immediately apply at your own organization. Today’s customers have the luxury of choice. The answer is simple; choose customer experience and customers will choose you. Learn how to put a stake in the ground on customer experience by tuning into The Modern Customer Podcast each week with Blake Morgan.