Welcome to the Pearls of Wisdom Podcast by Southern Jewelry News and Jewelry Store Marketers, where we bring insights from industry experts to help you succeed in the jewelry industry.  In this episode, we're excited to kick off 2023 with Kate Peterson, CEO of Personal Performance Concepts and an accomplished management consultant for jewelers. Kate shares her extensive knowledge and expertise, helping us navigate the challenges the jewelry industry faces, especially in light of the pandemic.  As a consultant, Kate truly knows her stuff when it comes to making money in the jewelry industry. She discusses the importance of structured systems, procedures, and training to ensure employees understand what is expected of them. This is also for retail jewelers, who often struggle with these issues.  Kate also offers advice on how a company can invest in their employees with internships and apprenticeships to address the so-called "people problem" and develop much-needed skills in the industry.  According to her, we must reach out to high schools and communities to find motivated individuals who can become the next generation of skilled workers. She also highlights the importance of offering competitive salaries with clear standards and promoting employees' skills, not just their salesmanship.  But it's not all business talk! Kate's engaging personality shines through as we learn about her favorite board game, her adorable puppy, and her dislike of spending money on toilet paper!  Listen to her expert advice and charming personality to learn more about her. Don't forget to subscribe to our podcast to access more shining pearls of wisdom from jewelry industry experts.  Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my.-.. • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of.-.. • iHeartRadio = https://www.iheart.com/podcast/263-pe... • Spotify = https://open.spotify.com/show/6IU1OHw... • Google Podcast = https://podcasts.google.com/feed/aHR0...