In this episode recorded live at the RJO show in Minneapolis, we talk with Paul Holewa, SJN/MAJN staff writer, about the industry, Minneapolis (his hometown), being different to set your jewelry store apart, and more.   Bench Jewelers are the unsung heroes of the jewelry industry!  Listen to Paul talk about how bench jewelers are sometimes underappreciated in the process.  He goes on to urgent store owners to give the bench jewelers the tools, resources, and training that will help the jewelry store achieve more success. Paul also talks about Ryan of Knox Jewelers defending his business during the riots in Minneapolis during the time after the killing of George Floyd.  Paul recounts the scary details conveyed to him from the store owner.  Ryan selflessly put his life on the line, protected the business that brought his family and employees their livelihood, and did not let anyone destroy that.  In the end, Ryan and Knox Jewelers escaped with only minor damage that night with the help of other neighboring stores.   This podcast was recorded during the RJO summer show in Minneapolis, and Paul talks about how RJO does an excellent job for the jewelry industry. Take advantage of training offered in the industry.  Additionally, Paul advises that staying humble and being kind to your bench jewelers will go a long way.  Additionally, ensure a succession plan is in place for when the time comes. Brought to you by: Southern Jewelry News: https://southernjewelrynews.com/ Jewelry Store Marketers: https://jewelrystoremarketers.com/ Learn more about the Pearls of Wisdom Jewelry Podcast https://southernjewelrynews.com/podcast Subscribe on your favorite podcast platform: • Apple Podcast = https://podcastsconnect.apple.com/my-podcasts/show/pearls-of-wisdom-jewelry-podcast/766e5a05-cc17-40a5-8d5a-f2a65b5b6c88 • Amazon Music/Audible = https://www.audible.com/pd/Pearls-of-Wisdom-Jewelry-Podcast-Podcast/B09WQHQFVS • iHeartRadio = https://www.iheart.com/podcast/263-pearls-of-wisdom-jewelry-p-94785996/ • Spotify = https://open.spotify.com/show/6IU1OHwxrNZ0YW0GWGvJB5?si=5627249218c149e8 • Spotify = https://open.spotify.com/show/6IU1OHwxrNZ0YW0GWGvJB5?si=5627249218c149e8 • Google Podcast = https://pearlsofwisdom.show/