At this time of year thought leaders start predicting what will happen in marketing communications over the next 12 months. But most of those predictions are based upon opinion rather than data. That criticism cannot be levelled at the likes of Global Web Index, which tracks trends in digital consumer behaviour across 46 countries worldwide.
This episode of the Digital Download podcast looks at some of the latest data available on the digital consumer. It explores ecommerce and usage of marketplaces such as Amazon, differences between age groups, the resurgence of Generation X online, the impact of increasing online competition on brand loyalty, and whether any of these behaviours are likely to stick.
My special guest on this show is Chase Buckle, Trends Manager at online market research company Global Web Index.
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