On this episode Director of Bars at The Savoy, Declan Mc Gurk and Founder of Barmetrix, Sean Finter chat to host Tristan Stephenson about the link between venue profitability and customer satisfaction. Tune in now to discover the changes you can start implementing today!IN THIS EPIODE: - The key areas that affect profitability in a venue.- Tips on how to increase profitability.- How to create unique customer experiences in your venue? USEFUL LINKS: Try using this profitability calculator.Use this budget tool to calculate finances for the year head. Check out the upsell calculator. CONNECT WITH US ON:Facebook: https://www.facebook.com/DiageoBarAcademyInstagram: https://www.instagram.com/diageobarac/Website: https://www.diageobaracademy.com/en_zz/You must be of legal drinking age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo.See omnystudio.com/listener for privacy information. Our GDPR privacy policy was updated on August 8, 2022. Visit acast.com/privacy for more information.