In our first Bar Chat Short of the season, Ashtin Berry shares her thoughts on improving customer experience in just four minutes.Sommelier, mixologist, drinks consultant, activist, writer and equity campaigner, Ashtin founded Radical Xchange, a creative agency that focuses on intersectionality, and frequently features on the Drinks International Bar World 100 Most Influential Figures.Tristan talks with Ashtin about:• How to deliver premium customer service• How customer experience is improved by knowledge of food and drink pairingsListen today to improve your customer service! Sign Up to become a Diageo Bar Academy Member: https://bit.ly/3SFn5X5Test Your Bar Knowledge With E-Learning: https://bit.ly/3gD7NEUFollow Diageo Bar Academy on Facebook: https://bit.ly/3SHLhbaFollow Diageo Bar Academy on Instagram: https://bit.ly/3gMzUBRYou must be over legal purchase age to listen.Any opinions or views expressed in this podcast are the guest's own and do not represent those of Diageo. Hosted on Acast. See acast.com/privacy for more information.