Every shop has that one barista that seems to attract more attention the the rest. The comment is made by customers often about this person that they are my "favorite" barista. The question is, is this a good thing or a bad thing? Well as with any situation involving people-it depends.  Today we are going to be discussing how we should approach and react to the issue of the "favorite barista" in a way that creates an improved experience for staff and customers alike.  Listen to these episodes next: Exceptions to the Rule : Toxic Traditions Good Baristas aren't born, they're Made   Visit our Sponsors! Elevated batch brew and so much more! Ground Control Cyclops Brewer   The best espresso machines in the world! www.lamarzoccousa.com