Making decisions on the way things go on the bar can seem like a pretty easy thing to do once you are convinced as the leader or owner. The trouble is when you do not make your decisions with empathy and deference to the barista and how they will perceive it or how they are even able to accomplish it. This lack of regard and impatience produces a lot of stress and bad blood that can be avoided. Today we will talk about the difference that deference can make when we make decisions that impact the lives of those we employ.  Related episodes: 080 : Changing things in the Cafe : A workflow for Refinement Good baristas are not born, they're made Your Employee Handbook is Worthless   The Broken Chair     Elevated batch brew and so much more! Ground Control Cyclops Brewer   Your Own Branded App! www.espressly.co