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ratings:
Length:
13 minutes
Released:
Aug 8, 2019
Format:
Podcast episode

Description

We communicate either care or apathy depending on how we conduct ourselves on the bar. The way we expertly handle all the work necessary to provide a great experience in the cafe is by nurturing a sense of urgency in all we do. This means the difference between run of the mill, low expectation experiences - and amazing service and quality that wins customers and gives life to your work. Today we are chatting about urgency and the critical role it plays for you and your business.     Inventory & Ordering Magic with ODEKO! odeko.com/keystotheshop   Clean that equipment with Urnex! www.urnex.com  
Released:
Aug 8, 2019
Format:
Podcast episode

Titles in the series (100)

Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow your and advance your coffee career or coffee business. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, management, leadership, personal development, and anything that will help you achieve success.