39 min listen
How Brandwatch Moves Social Listening From So What to Now What
How Brandwatch Moves Social Listening From So What to Now What
ratings:
Length:
41 minutes
Released:
May 25, 2018
Format:
Podcast episode
Description
Will McInnes, Chief Marketing Officer at Brandwatch, joins the Social Pros Podcast to discuss the current state of social listening and how businesses should respond to data. Special thanks to our sponsors: Salesforce Marketing Cloud (Magic Moments: How to Create Inspired Marketing to Amaze Your Customers: candc.dl/amazecustomers) Convince & Convert (Experience This! Show: experiencethisshow.com) Yext (The Everywhere Brand: http://offers.yext.com/everywherebrand) In This Episode Why the data itself is not the most important part of social listening Why there are still plenty of sources for social data even though some platforms are not open to providing data How the increasing diversity of new media is affecting social listening Why brand outrage has increased and how it is affecting the way businesses respond to customers Resources Brandwatch HYP3R The Complete Guide to Social Media for B2B from Salesforce Culture Shock: A Handbook for 21st Century Business Visit SocialPros.com for more insights from your favorite social media marketers.
Released:
May 25, 2018
Format:
Podcast episode
Titles in the series (100)
Why Social Media and Customer Experience Are Intertwined in a Lovers Embrace: Becky Carroll, Director of Social Media Strategy at PwC Consulting, joins the Social Pros Podcast this week to discuss the impact of trust (or lack of trust) on ... by Social Pros Podcast