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How Customer Service can Devastate Your Social Media Plans

How Customer Service can Devastate Your Social Media Plans

FromSocial Pros Podcast


How Customer Service can Devastate Your Social Media Plans

FromSocial Pros Podcast

ratings:
Length:
52 minutes
Released:
Jun 13, 2014
Format:
Podcast episode

Description

Peter Shankman - entrepreneur, author, and consultant - joins the Social Pros Podcast this week to discuss the essentials of social media customer service, including managing social media presence, balancing marketing and customer service, and empowering employees to make a [...]
Released:
Jun 13, 2014
Format:
Podcast episode

Titles in the series (100)

Social Pros shines the spotlight on social media practitioners, people doing the real work for real companies. Each episode includes insights from a leading social media strategist plus current trends and ideas in the social media industry, discussed and ratified or debunked by Jay Baer of Convince & Convert and Adam Brown of Salesforce. Finally, each episode ends with The Big Two where our guest gives us their rapid-fire answers to two important questions.