Influence and persuasion are important no matter what role you’re in. In this episode, Jenni explores some of the theories about influence and persuasion, and the potential links to chaos. She also shares five things to consider when it comes to influence, as well as the risk of cross over into manipulation.
 
Keep the conversation going, ask questions and share your thinking by joining the Redefining Comms community, and connecting with Jenni on LinkedIn and Twitter.
 
Here are links to the resources mentioned in this episode:
Books recommended by Jenni Field
https://uk.bookshop.org/lists/books-recommended-by-jenni-field-redefining-communications
 
You are not so smart: Why your memory is mostly fiction, why you have too many friends on Facebook and 46 other ways you’re deluding yourself by David McRaney
https://uk.bookshop.org/books/you-are-not-so-smart-why-your-memory-is-mostly-fiction-why-you-have-too-many-friends-on-facebook-and-46-other-ways-you-re-delu/9781851689392?aid=9752
 
The Social Dilemma on Netflix
https://www.youtube.com/watch?v=uaaC57tcci0
 
Robert Cialdini
https://www.robertcialdinibf.com/
 
Podcast S2 E7: Building trust and credibility
https://redefiningcomms.com/podcast/chaos-to-calm-building-trust-and-credibility-s2-e7/
 
Podcast S2 E5: How to listen to employees
https://redefiningcomms.com/podcast/chaos-to-calm-how-to-listen-to-employees-s2-e5/