11 min listen
Chaos to calm: Translating your external brand into your employee experience with Lucy Kemp S4 E4
Chaos to calm: Translating your external brand into your employee experience with Lucy Kemp S4 E4
ratings:
Length:
17 minutes
Released:
Jul 26, 2023
Format:
Podcast episode
Description
Everyone seems to be focusing on employee experience (EX) rather than employee engagement these days. It’s important to understand why people are job hopping and how to retain your top talent. In this episode employee experience strategist, Lucy Kemp, talks to Jenni about the employee experience and why it’s vital that you understand how important the line managers’ role is in translating your external brand into an authentic employee experience. They discuss why we need to give line managers the tools to develop their team and improve EX, as well as the importance of knowing what your people really want, and leadership buy-in.
Lucy supports The Field Model and project work for us, working with clients to help them get to the root cause of chaos and facilitating workshops to find out what they need to help them move forwards. Lucy has supported communication teams find the right technology for their organisations, conducted focus groups and 1:1 interviews and she has played a key role in our research projects. You can find some of her latest thinking on the importance of the employee experience here Creating a high-performance organisation with positive EX
Thank you for listening!
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.
Resources:
Line of Sight report by Redefining Communications
Remotely interested? 2019 Report by Redefining Communications and SocialOptic
The Field Model for internal communication Redefining Communications
Get in touch with Lucy via LinkedIn
Lucy supports The Field Model and project work for us, working with clients to help them get to the root cause of chaos and facilitating workshops to find out what they need to help them move forwards. Lucy has supported communication teams find the right technology for their organisations, conducted focus groups and 1:1 interviews and she has played a key role in our research projects. You can find some of her latest thinking on the importance of the employee experience here Creating a high-performance organisation with positive EX
Thank you for listening!
Keep the conversation going, ask questions and share your thinking by joining the Redefining Communications community, and connecting with Jenni on LinkedIn and Twitter.
Resources:
Line of Sight report by Redefining Communications
Remotely interested? 2019 Report by Redefining Communications and SocialOptic
The Field Model for internal communication Redefining Communications
Get in touch with Lucy via LinkedIn
Released:
Jul 26, 2023
Format:
Podcast episode
Titles in the series (45)
Chaos to calm: Impactful communication S1 E4: Welcome to Redefining Communications with Jenni Field. In this episode, Jenni talks about impactful communication skills, identifies the chaos that comes from not training people in communication, and shares six things to consider when it comes to be... by Redefining Communications with Jenni Field