In this episode, Jenni shares research into how to rebuild trust. She discusses how a lack of trust leads to chaos, what factors need to be considered and some insights from reading about trust and leadership. Jenni shares her advice to help you take action and go from chaos to calm, including the six elements of rebuilding trust.
 
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Resources:
 
The Speed of Trust: The One Thing that Changes Everything by Stephen M. R. Covey
https://uk.bookshop.org/books/the-speed-of-trust-the-one-thing-that-changes-everything/9780743295604?aid=9752
 
The Culture Code by Daniel Coyle
https://uk.bookshop.org/a/9752/9781847941275
 
Blog: How long does it take to rebuild trust in the workplace.
https://redefiningcomms.com/how-long-does-it-take-to-rebuild-trust-workplace/
 
Podcast: Chaos to Calm: Fear and Trust S1 E5
https://redefiningcomms.com/podcast/chaos-to-calm-fear-and-trust-s1-e5/
 
Blog: Trust and narrowing the say-do gap
https://redefiningcomms.com/trust-and-narrowing-the-say-do-gap/
 
Blog: Psychological safety and trust are not the same thing
https://redefiningcomms.com/psychological-safety-and-trust-are-not-the-same-thing/
 
Podcast: Chaos to Calm: Building trust and credibility S2 E7
https://redefiningcomms.com/podcast/chaos-to-calm-building-trust-and-credibility-s2-e7/