Last week we had a look at how to make an apology when you should – and why most apologies are just awful. But there’s another side to that human interaction – forgiveness. Accepting an apology. An apology can be the key that unlocks forgiveness, yet forgiveness can also occur in its absence, driven by personal growth and healing. In this episode we look at the psychological journeys involved in embracing forgiveness.Listen For5:22 Why Apologies are Mandatory but Forgiveness is Not8:13 Forgiveness Benefits the Forgiver10:10 The Importance of Acknowledging Apologies15:09 Self-Forgiveness and its Role in Personal GrowthGuests: Marjorie Ingall Website | LinkedIn | Instagram | Wikipedia Page | ContactSusan McCarthyX | LinkedInSorryWatch.comThe Meagan Napier FoundationRate this podcast with just one click Leave us a voice message we can share on the podcast  https://www.speakpipe.com/StoriesandStrategiesStories and Strategies WebsiteDo you want to podcast? Book a meeting with Doug Downs to talk about it.Apply to be a guest on the podcast.Connect with usLinkedIn | X | Instagram | You Tube | Facebook | ThreadsRequest a transcript of this episodeSupport the show