There are a lot of apologies out there. And a lot of them only serve to make things worse.“I’m sorry if you were offended”“We’re sorry if what we said was misunderstood”“The situation is regrettable”“Sorry but we have the right to do it and we reserve the right to do it again”Sometimes a bad apology is because someone wants to hold on to their pride, or deep in their heart an apology can’t be right because they know they’re the hero of their own story.In this episode Susan McCarthy and Marjorie Ingall of SorryWatch.com share some of what they see behind the bad apologies and offer good advice for doing better.Listen For4:23 Why Apologies are Important to Society5:54 The Challenges (and Benefits) of Apologizing9:59 The Key Elements of a Good Apology13:15 Why Sometimes You Shouldn’t Apologize Right AwayGuests: Marjorie Ingall Website |Facebook| LinkedIn | Instagram | Wikipedia Page | Contact | Publishers Website for BookSusan McCarthyX | LinkedIn SorryWatch.comRate this podcast with just one click Leave us a voice message we can share on the podcast  https://www.speakpipe.com/StoriesandStrategiesStories and Strategies WebsiteDo you want to podcast? Book a meeting with Doug Downs to talk about it.Apply to be a guest on the podcast.Connect with usLinkedIn | X | Instagram | You Tube | Facebook | ThreadsRequest a transcript of this episodeSupport the show