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77: Best Questions For Each Step Of The Client Journey

77: Best Questions For Each Step Of The Client Journey

FromThe Human Side of Money


77: Best Questions For Each Step Of The Client Journey

FromThe Human Side of Money

ratings:
Length:
37 minutes
Released:
Mar 22, 2023
Format:
Podcast episode

Description

Every advisor always wants to know what questions to ask. But, more important than WHAT you ask is WHEN you ask it. A great question asked at the wrong time is no longer a great question. In this episode, we'll go through six different steps of the client journey and arm you with three questions to use at each stage: 1) Intro Call 2) Discovery Meeting 3) Onboarding 4) Implementation/Recommendations 5) Review Meetings 6) Every Conversation   The featured partner for this episode is Knudge, an automated system to help clients actually follow through on their tasks and reach their financial goals. *For more resources discussed in this episode, check out www.wiredplanning.com/episode77. *For more resources and insights on mastering the human side of advice, go to www.wiredplanning.com. *Follow Brendan for insights on mastering the human side of advice: Twitter LinkedIn
Released:
Mar 22, 2023
Format:
Podcast episode

Titles in the series (100)

The Human Side of Money delivers actionable ideas and strategies to equip financial advisors with the skill set they need to master the human side of money. Whether you've been providing financial advice for 40 days or 40 years, it's evident that technology is shifting your value away from simply picking investments and providing financial plans. The future of advice will hinge on your ability to guide clients through the process, unearth their values and emotions around money, and ultimately, change their behavior for the better. Join your host, Brendan Frazier, as he interviews fellow financial advisors, industry consultants, and experts in the fields of behavioral finance, psychology and communication as they share everything you need to know to master the human side of money!