Katie McLaughlin is the Founder, Chief Strategist, and Transformation Artist at McLaughlin Method. She helps organizations create engaged employees and positive, inclusive workplace culture.

She uses techniques from improvisational theatre to rehearse common scenarios in the work environment and adopt behaviors that support organizational culture goals. Katie has over 20 years of experience facilitating, teaching, and coaching. Before starting McLaughlinMethod, Katie earned two Horizon Awards for her training, supported software implementations with robust change management programs, and developed countless onboarding programs for Sales, Customer Service, and other customer-facing roles.

In this episode, Katie shares how we can use unusual employee engagement strategies to drive long-term growth. Insights she shares include:

The problem with most employee engagement initiativesWhere does theatre production fit into the picture of business growth and employee engagement programsWhat are the engagement initiatives used by top companiesThe relationship between culture and business growthHow to measure the outcome of your work if focusing on people outcomesWhy is it crucial for companies to build an inclusive workplace cultureWhat does inclusion look like and how can leaders better lead in that areaShould we treat employees like customersand much much more ...