"A bad culture is still a culture."Moving into 2021 and beyond, car dealers worldwide must focus on creating an inclusive, nurturing, and diverse culture. Think of it as the local business's last stand against the wiles of the digital beast.Dealership leaders are responsible for setting the tone, but that doesn't mean they need to have all the answers. A thriving culture can evolve organically, line upon line, precept upon precept. Please make no mistake; dealers who focus on a culture that helps their people thrive will, in turn, blossom in the market.Access the full show notes, timestamps, resources and more at http://www.thedealerplaybook.com/joshua-mitchellHave questions, comments, or feedback? Drop us a line at michael@thedealerplaybook.com!Connect with Michael Ciril lo on LinkedIn: https://www.linkedin.com/in/michaelcirillo Apply to the exclusive DPB PRO Facebook group where you'll get access to live mastermind calls, training, collaboration, and accountability that will take your career to the next level: https://www.facebook.com/groups/dpbpro Sick of not know whether your marketing strategy is working or not? Learn more about Michael's creative dealership marketing company: https://www.flexdealer.com/