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50) #DigitalGrowthJourneys: People and Purpose w/ Jonathan Clay

50) #DigitalGrowthJourneys: People and Purpose w/ Jonathan Clay

FromBanking on Digital Growth


50) #DigitalGrowthJourneys: People and Purpose w/ Jonathan Clay

FromBanking on Digital Growth

ratings:
Length:
32 minutes
Released:
Dec 8, 2020
Format:
Podcast episode

Description

On this episode of Banking on Digital Growth, we continue our Digital Growth Journey series, as we talk with Jonathan Clay, the Digital Marketing Associate at Louisiana Federal Credit Union. Jonathan and his team are relentlessly focused on two things: People and purpose.
In this episode, we talk all about:

Why every team member is required to have a “What’s my why?” story.
How a brand-new process allowed them to close 74 additional loans, and why that process nearly came to a halt.
How the “pre-app” process is allowing them to get to know their customers better than ever before.
Why perfection is often the enemy of progress, and what Jonathan and his team are doing to combat that mindset.

You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Released:
Dec 8, 2020
Format:
Podcast episode

Titles in the series (100)

If you’re part of a financial brand marketing, sales, or leadership team, you know the entire industry is in the midst of exponential change fueled by new technologies. Consumers now make purchase decisions long before they walk into a physical branch location, if they walk into a branch at all, while mobile banks, digital lenders, and fintechs have transformed traditional growth models rooted in legacy broadcast marketing and branch sales strategies.Get ready to gain practical insights, proven ideas, and empowering inspiration as financial brand marketing and sales leaders, along with the leading digital marketing and sales technology firms, share their stories to help you maximize your digital growth potential here on Banking on Digital Growth.