29 min listen
How the World’s Largest Beauty Brands Leverage Live Chat to Educate Customers
How the World’s Largest Beauty Brands Leverage Live Chat to Educate Customers
ratings:
Length:
29 minutes
Released:
Jun 6, 2023
Format:
Podcast episode
Description
Imagine having an expert makeup artist available whenever you have a question. That's the reality for customers of some of the world's leading beauty brands, thanks to an innovative digital strategy that combines technology and the human touch. Salima Popatia is the Chief Digital Officer at Orveon Global, the company behind some of the world’s most recognizable beauty brands: Laura Mercier, Bare Minerals, and Buxom. Blake Morgan is a customer experience futurist, keynote speaker, and author of the bestselling book The Customer Of The Future.
Released:
Jun 6, 2023
Format:
Podcast episode
Titles in the series (100)
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