Do you struggle to get stuff done each day?  Russell talks about how to shut off active communication, switch to passive communication and how it can make you 200 – 300% more productive every day! ---Transcript--- Hey everyone. This is Russell, and I am actually going in tonight to the office. It is almost nine o’clock at night, but I’m working a late night tonight, because sometimes that’s what you’ve got to do. I’m going out of town tomorrow with my family and so I’m heading out to a late night session at the office to get some stuff done so I can take a couple of days off and goof off with family I’ve been thinking about something a lot today, and I’ve been ranting with some of the guys who work for me about it. I just wanted to get everyone’s perspective on this and put it out there. When I first got into this business, one of my early mentors was Dan Kennedy, and I went through his time management course [laughs], which is different than most time management courses. If you’ve ever gone through it, he talks about time vampires and how to distance yourself from customers or anyone who wants to suck your time. For example [laughs], with Dan, if you want to get hold of him, you have to fax his assistant. Once a week his assistant collects all the faxes, puts them in a FedEx box and FedExes it to Dan. When Dan gets it, he then writes his responses on the faxes and then shoves them back in the FedEx box and FedExes them back to his assistant. His assistant actually will respond back to each person who contacted him, so [laughs], if you’re going to ask him a question, it’s a two-week process. It may be annoying on your side trying to get hold of him, but it also makes you, when you ask questions, very, very efficient. That’s my biggest issue with phone calls. I hate phone calls. You can ask anybody [laughs]. I hate answering the phone. The only person I answer the phone for is my wife. On the phone, everyone wants to be like, “Hey, how’s it going?” They try to catch up, and twenty minutes into this conversation, they finally get around to what they’re going to ask you. Then e-mail came around, and at first, the way e-mail worked is we just told people what we wanted, they responded back, and it was great. But now e-mail has become so informal that to write an e-mail, I’ve got to go through this chitchat – the same stuff I’ve got to do on a phone call. It takes so much time and energy. Then text messaging came out. I love texting, because I can text people and the response is really quick. There’s a new app I’ve been using called Vox which is great, because I can Vox somebody and leave a message, and then when they get it, they can respond back to me. If I have time, I can respond back. I really like that type of communication. I hate active communication, where we have to be actively engaged, because it takes me and you having to be stopping everything we’re doing at the same time to connect and have that conversation. It’s so inefficient for me. It drives me crazy. A lot of people ask me, “Russell, how in the world do you run twelve companies. How do you do all this kind of stuff?” The way I do it is because I don’t have inefficient communication. My people on Skype – I try to train people I work with and it’s very difficult, because they don’t understand. If you’re on Skype and you message me it will be like, “Hi.” –“Hi.” –“Hi.” I will never respond back to a “Hi”. If they leave me a question, I will respond back with the answer next time I’m on, but I hate the active communication, because it opens up a door that wastes so much time. It makes you so inefficient. If I’m respond back to someone who skyped me, “Hi,” it would become at least a ten minute conversation, talking about the weather and everything else before we got to the point. For me, for time management, for example – I want you guys thinking about this, too – how can you shift your communication? To set active communication, where you’re sitting there talking in