25 min listen
Leveraging Data and Analytics to Drive Sales Revenue
FromTP Talks Podcast
ratings:
Length:
24 minutes
Released:
Jun 23, 2021
Format:
Podcast episode
Description
In this edition of our Sales podcast, Michael and Stephanie share their insights on leveraging data and analytics to facilitate effective sales strategies. Michael will share his insights and best practices on analyzing the data, automating reports, understanding buying and non-buying signs, using the data to influence buys or solve problems. Michael also shares examples of how customer service and sales should go hand in glove to drive revenue and opportunities to cross-sell and upsell. Speakers: Michael Aronowitz - Executive Vice President, Digital Sales and Strategy, Teleperformance Stephanie Millner - Global Executive, Vice President CX Management Teleperformance
Released:
Jun 23, 2021
Format:
Podcast episode
Titles in the series (40)
Driving Agent and Customer Experience the Dropbox Way: “The outcome of the customer journey and their experience starts and ends with us,” says Lewis Taylor, Global Head of Support with Dropbox. The company has improved its customer effort score significantly by enabling a customer experience that... by TP Talks Podcast