25 min listen
Ensuring Sales Programs Remain Effective and Efficient in the New Normal
FromTP Talks Podcast
ratings:
Length:
22 minutes
Released:
Jan 18, 2021
Format:
Podcast episode
Description
With businesses re-opening, we have seen a surge in positive COVID-19 cases. This could mean only one thing, delays and change of plans. As we approach the fourth quarter, the most important quarter for most businesses, this surge in cases could have a big impact. In this episode, Michael will provide his vision on what companies should be doing to ensure their sales programs remain effective and efficient, maintaining the positive mindset amongst work at home sales agents. Michael will also share insights on how companies should begin prioritizing and planning for Q4, 2020. Speakers: Michael Aronowitz - EVP, Digital Sales and Strategy, Teleperformance Stephanie Millner - VP, Customer Experience Strategist, Teleperformance
Released:
Jan 18, 2021
Format:
Podcast episode
Titles in the series (40)
Driving Agent and Customer Experience the Dropbox Way: “The outcome of the customer journey and their experience starts and ends with us,” says Lewis Taylor, Global Head of Support with Dropbox. The company has improved its customer effort score significantly by enabling a customer experience that... by TP Talks Podcast